SCADA/OT System Integrator - City of Ottawa, Ottawa

Responsibilities

As a member of the SCADA team within Water Facilities & Treatment Services, you are responsible for providing system administration and system management functions including technical support and maintenance of the Supervisory Control and Data Acquisition (SCADA)/Operational Technology (OT) systems within the City's water treatment plants, communal well systems, and remote pumping and storage facilities.

• Provide system administration and system management functions including technical support and maintenance of SCADA/OT systems within water treatment plants, communal well systems, and remote pumping and storage facilities.
• Handle confidential information affecting the organization and its resources while leading the delivery and sustainment of adequately protected critical infrastructure and emerging technologies.
• Work with consultants and contractors to develop solutions for critical infrastructure and emerging technologies that assist in detecting, monitoring, and predicting risk.
• Provide subject matter expertise, mentoring, training, and guidance related to the use of the SCADA system as an experienced member of the team.
• Contribute to ongoing service delivery and service improvement initiatives.
• Work outside of normal working hours when required.

Qualifications

Candidates must meet the following education, experience, knowledge, and competency requirements, or possess an equivalent combination of experience and formal training.

• Completion of a 4-year university degree in Computer Science, Electrical Engineering, or a related field (experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements).
• Minimum of 5 years of experience in implementing, operating, programming, and analyzing real-time process control systems, preferably in a public utilities environment.
• Experience in SCADA system hardware and software operation, data monitoring, real-time process control strategies, computer networking and system security, server software and hardware integration, and radio/telephonic/ethernet communications systems.
• Desirable certification: Cisco Certified Network Associate (CCNA).
• Knowledge of real-time SCADA systems including client server architecture, SCADA design standards, ISA and IEEE Design Standards, Ifix HMI software, iHistorian, Cisco, and Microsoft Windows operating systems.
• Knowledge of redundant load sharing hardware and software systems, core routers, switches, servers, virtual historians/databases, network monitoring and security practices, VPN, firewalls, Solarwinds, and 802.1 encryption techniques.
• Knowledge of local and wide area networks including Cisco routers, switches, TCP/IP, and Modbus protocols.
• Knowledge of electrical and standby power generation, instrumentation control systems, process control and optimization, basic principles of water treatment, and provincial/municipal legislation pertaining to potable water.
• Ability to work independently with minimal direction, and collaboratively with all staff as part of a team.
• Strong organizational, analytical, problem-solving, evaluation, and decision-making skills.
• Strong assertive oral and written communication, documentation, and report-writing skills.
• Proficiency in English oral, reading, and writing.

About the company

The mandate of Water Facilities & Treatment Services (WFTS) is to provide treatment and distribution of a sustainable supply of high-quality drinking water, committed to the use of the SCADA system and ongoing service improvement initiatives. The City of Ottawa promotes the principles of diversity and inclusion, adheres to the Canadian Human Rights Act and the Ontario Human Rights Code, and provides workplace accommodations upon request.

Compensation and perks

• Employment Type: 1 Full-time Permanent position
• Work Hours: 35.00 hours per week
• Salary Information: $85,947.68 to $104,577.20 annually based on 2025 rates of pay
• Affiliation: CIPP/CIPP