Project Management Officer - City of Ottawa, Ottawa

Key duties

This position operates within the Business Support Services (BSS) Branch of the Transit Services Department, providing specialized business support, policy guidance, and project management services.

• Lead or undertake complex departmental or branch projects assigned to the BSS, providing project management services including defining project scope, preparing project documentation, and leading an assigned project team.
• Lead and undertake the development and evaluation of corporate and departmental administrative policies and programs assigned to the BSS.
• Provide expertise to management and staff in the application of the policy development process, and the interpretation and application of policies, procedures, guidelines and service standards.
• Support performance improvement services for the modification, development and evaluation of policies, procedures, processes and service standards.
• Support the department's Stakeholder and Relationship Management Strategies.
• Lead or coordinate assigned corporate programs and initiatives, in accordance with corporate direction, and represent the department.

Qualifications

• Completion of a 4-year degree in Business Administration, Public Administration or a related field.
• Minimum of 4 years of experience in the planning, development, communication, implementation and evaluation of policies, programs, processes, projects, and performance improvements.
• Project Management Professional (PMP) certification is considered an asset.
• General knowledge of the Corporation, departmental business requirements, policies and legislation related to the department.
• Knowledge of project management methods and techniques, policy and procedure development, research and statistical analysis, and program evaluation techniques.
• Designated Bilingual language proficiency in English and French (oral, reading, writing); candidates who do not meet language requirements will be required to participate in training.

About the employer

The City of Ottawa promotes the principles of diversity and inclusion, adhering to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The Business Support Services Branch consolidates and streamlines the delivery of specialized business supports and services to assigned departments, providing key business knowledge and capacity to support corporate-wide initiatives.

Compensation and perks

This full-time temporary opportunity offers a competitive annual salary alongside structured work hours within a collaborative municipal environment.

• Salary range of $85,947.68 to $104,577.20 annually (2025 rates of pay).
• Work schedule of 35.00 hours per week.
• Affiliation with CIPP/CIPP.