Sales Associate - Rogers, Hamilton

Position summary

Our branded retail team is at the heart of our success, representing the welcoming spirit of our company. We are looking for outgoing and approachable individuals for jobs in Hamilton who understand how products and services fit into everyday life, and we are excited to show customers how technology can enhance and simplify their lives. If you are passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring these retail jobs Hamilton has to offer.

Key duties

• Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets
• Customer Engagement: Engage customers through inbound and outbound outreach programs calls and text to grow sales by acquiring new customers, and driving overall customer retention
• Brand Promotion: Representing Rogers and Fido brands in-store and at local community events

What you will bring

• Experience developing strong connections with customers and team members through clear, effective communication that drives positive outcomes and supports team and business goals
• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance
• Ability to quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment
• Minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times

Benefits

• Uncapped commissions and a competitive compensation package
• Up to 50 percent employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top-up, mental health coverage, and EFAP
• Wealth programs including RRSP, TFSA, pension plans, and company-matched share purchase options
• Inclusive culture with strong diversity and equity-focused employee resource groups