Bakery Utility Clerk - Calgary Co-op, Cochrane

Responsibilities

The Bakery Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards. The main responsibilities include:

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Bakery Utility function including but not limited to panning and the operation of the bake-off ovens, bakery platter preparation, icing of names and/or messages on cakes, facing, stocking displays in an efficient and organized manner. Ensures display presentation and stock levels are maintained.
• Handles merchandise ensuring quality and minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained. Responsible for ensuring the sales floor and back stock area are clean of cardboard and debris, including disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools; and reports repair requirements to the Bakery Supervisor, Manager or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory

Skills and experience

To be considered for Calgary Co-op jobs in Cochrane, candidates must meet the following baseline requirements:

• Grade 9 or acceptable combination of education and experience
• Bakery retail or related retail experience

The following skills and abilities will set you apart from other applicants:

• Must be fluent in English
• Bakery product knowledge/experience

About the employer

Calgary Co-op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it is one of North America's largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy.

Committed to sourcing locally whenever possible, from Calgary, Alberta, and Western Canada, the organization helps connect consumers with the producers behind their food. Calgary Co-op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer's 2024 Impact Awards for our commitment to sustainability and supporting employees.

Perks and benefits

Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge. Employees enjoy a supportive environment built on mutual respect and care for the community and employees, including:

• Competitive wages
• Extended health benefits for full-time and part-time employees
• Paid vacations
• 5% employee discount (cashback) on all purchases
• A recognition program
• Social committee events
• Employee & family assistance plan
• Numerous training and development programs