Principal Product Manager - Microsoft Canada, Toronto

About the Role

Microsoft Canada is actively seeking a Principal Product Manager to join the AI, Assistance and Automation Platforms team within Microsoft Digital (MSD). This team is responsible for building and managing the essential products and services that power Microsoft's operations globally. As a Principal Product Manager, you will play a pivotal role in shaping the AI-powered assistance and automation experiences that Microsoft employees rely on daily, driving transformational advances and helping teams work smarter and more securely. This opportunity allows you to innovate, influence, and grow within an organisation committed to empowering every person and organisation to achieve more.

This position in Toronto, ON, focuses on leveraging deep technical and business expertise to translate user insights into a clear product vision and a robust roadmap. You will collaborate extensively across various product teams, engineering, and service engineering to bring these capabilities to life, measuring success by the value, productivity, and satisfaction delivered to users. The role embodies Microsoft's values of respect, integrity, and accountability, fostering an inclusive culture where innovation thrives.

Day-to-Day Responsibilities

As a Principal Product Manager, your daily activities will involve a blend of strategic planning, user engagement, and cross-functional collaboration to deliver impactful AI-driven solutions. Key responsibilities include:

• Own the product vision, strategy, and roadmap for AI-powered assistance and automation experiences.
• Lead AI-first solution innovation by identifying where generative AI, intelligent assistants, predictive recommendations, automation, and agentic experiences can transform the way employees, developers and IT admins accomplish work.
• Gather user insights through research, feedback, usage data, and direct engagement, and turn them into a clear, prioritized set of opportunities.
• Translate customer needs into meaningful product capabilities, requirements, and a well-sequenced roadmap.
• Partner closely across many different product teams across M365 and Power platform to align on shared experiences, dependencies, and a consistent end-to-end journey for users.
• Partner deeply with engineering, design, research, and business executives to bring end-to-end product experiences from concept to launch and ongoing iteration.
• Work closely with engineering and service engineering teams to deliver reliable, secure, and scalable capabilities and to keep them healthy in production.
• Communicate direction, progress, and results clearly to partners and leadership, and build alignment across a broad set of stakeholders.
• Mentor peers and raise the craft of product management across the team.

Qualifications

To excel in this Principal Product Manager role at Microsoft Canada, candidates should possess a strong foundation in product management and a proven track record of delivering successful technology solutions. The ideal candidate will bring a blend of technical acumen, strategic thinking, and leadership experience.

Required Qualifications:

• Bachelor's Degree in Computer Science, Business, Engineering or related field AND 8+ years experience in product/service/program management or software development OR equivalent experience.

Preferred Qualifications:

• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Tenured experience in product management, program management, engineering, or a related discipline, with a record of leading complex product portfolios or platforms.
• Demonstrated success defining vision, shaping strategy, and delivering products or platforms that drive measurable customer and business outcomes.
• Knowledge of current product management practices, including product discovery, experimentation, customer research, prioritization frameworks, product analytics, and outcome-based road-mapping.
• Experience with AI-powered, assistance, or automation experiences.
• Effective communication and cross-team leadership in a large, matrixed organization.

Compensation and Perks

While specific compensation details for this Principal Product Manager role in Toronto are not provided in the posting, Microsoft offers a competitive compensation philosophy. The typical base pay range for similar roles across the U.S. is USD $142,800 - $274,800 per year, with a different range applicable to specific work locations like the San Francisco Bay area and New York City metropolitan area. Certain roles may be eligible for benefits and other compensation, which can be explored further through Microsoft's careers portal.

Microsoft is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Applications for this position are accepted on an ongoing basis until the role is filled, with a minimum open period of 5 days.