Personal Banker - TD Bank, Val-d'Or

The Opportunity

Are you looking for a rewarding banking career in Val-d'Or, Québec? TD Bank is seeking a passionate Personal Banker to join the TD Canada Trust team. This is an excellent opportunity to build deep, long-lasting relationships with customers, providing essential financial advice and solutions. If you are eager to help individuals achieve their financial goals and thrive in a dynamic environment, explore this TD Bank career path and the many TD Bank jobs available.

Your Impact

As a Personal Banker at TD Bank, you will play a crucial role in enhancing the customer experience by providing expert financial guidance and fostering strong relationships. Your ability to understand customer needs and offer personalized solutions will directly contribute to their financial confidence and success. You will be a key point of contact, ensuring a positive banking experience for all customers and collaborating with colleagues to provide comprehensive support.

• Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions.
• By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships.
• Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns; raising matters as appropriate to team members or partners while maintaining confidentiality and accuracy.
• Act as a point of contact for the frontline staff in handling customer problems.
• Maintain professional space in common areas as per marketing and regulatory guidelines.
• Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates and suggest additional personalized solutions based on their financial goals.
• Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interests of the organization.
• Strive to achieve and improve service level agreements and productivity targets.
• Ensure documents are prepared consistent with relevant regulations and in a way properly reflecting business intentions.
• Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication issues efficiently.

Who We're Looking For

We are seeking individuals who are passionate about connecting with customers and possess a strong understanding of financial products and services. The ideal candidate will be a tactful communicator, a self-initiator, and committed to providing exceptional customer experience. If you have a solid foundation in banking solutions and a desire to help others succeed financially, we encourage you to apply for this Personal Banker role and advance your career in finance.

• High school diploma and/or 1 year of relevant experience.
• Post-Secondary or Undergraduate degree in related field is an asset.
• Completion of IFIC or equivalent required.
• CFSA must be completed within 12 months, if hired.
• Real estate secured lending and/or investment experience an asset.
• Sound knowledge of advanced investing and credit processes, banking solutions and concepts in order to provide personalized advice to customers in a fast-paced work environment.
• Proficiency in software tools including MS Office, and internet application.
• Tactful communicator able to exchange ideas and customer information in a concise and logical way.
• A self-initiator with strong organizational, planning and time management skills.

About the Company

TD Bank is one of the world's leading global financial institutions, serving over 27 million households and businesses across Canada, the United States, and worldwide. With more than 95,000 dedicated colleagues, TD is committed to reimagining banking to deliver a remarkably human and refreshingly simple experience. Joining TD means becoming part of a team that values diverse perspectives, fosters growth, and is deeply committed to client experience. Explore TD Bank jobs and build a meaningful career.

TD offers a comprehensive Total Rewards package designed to support the financial, physical, and mental well-being of its colleagues. This includes a competitive base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, and robust career development opportunities. We believe in providing fair and equitable compensation for all colleagues.

Your career growth is a priority at TD. Through regular development conversations, extensive training programs, and various mentoring opportunities, you will have the support needed to unlock future opportunities and achieve your career goals. TD is dedicated to fostering a respectful workplace where everyone has fair opportunities to grow, ensuring you can thrive both at work and at home. We are committed to your success in the banking industry.