People & Culture Coordinator - Arc'teryx, New Westminster

About this opportunity

As the People & Culture Coordinator, you will serve as a key first point of contact for employees and people leaders, triaging inquiries, connecting individuals with the appropriate People & Culture resources and partners, and providing operational support across a range of people processes. Your passion for people, data and process improvement will drive the continuous evolution of P&C processes, projects, and programs, and contribute to an exceptional candidate and employee experience. This role is based out of our New Westminster location and is mostly onsite with flexibility of schedule. Candidates must be eligible to work in Canada.

Part of the greater People and Culture team, the People and Culture Business Partner function leads, informs, and activates the People Strategy to meet and exceed business objectives. The team operates in strategic partnership with the business, driving the continuous evolution of people and leadership practices and fosters a culture that generates high-performance teams, strengths-based coaching, and values-based leadership.

Your impact

If you were in the People & Culture Coordinator role now, here are some of the core activities you would be doing:

• Acting as the first point of contact for all employee P&C inquiries, triaging requests and empowering our employees with the appropriate information, support, and resources
• Processing and tracking employee lifecycle changes including new hires, requisitions, promotions, changes, terminations, leaves in Workday and other systems, while ensuring all relevant parties are informed
• Managing day-to-day P&C administration, including creation of offer letters, promotion letters, employment changing letters, and termination documentation
• driving continuous improvement initiatives to enhance operations, reduce turnaround times, streamline work processes, and work collaboratively to deliver high-quality support to People Leaders and employees
• Partnering cross-functionally to coordinate communications and logistics on company events and activations, including listening sessions, huddles, workshops, celebrations and other brand initiatives to enhance employee experience
• Collaborating with cross-functional P&C teams for preboarding and onboarding tasks, ensuring new hires are set up for success from day one and contributing to the execution of our Basecamp onboarding program
• Acting as the gatekeeper of our people data, including maintaining and updating Supply Chain people data across systems, including Workday, ADP WFN, Lever, and other platforms, ensuring accuracy, completeness, and data integrity
• Preparing Supply Chain people related data and reports as required to support effective decision making across the P&C and Supply Chain teams
• Assisting Supply Chain P&C Business Partners and Generalists with employee relations tasks such as intake meetings, interviews and mediations
• Collaborating with cross-functional teams on Data Analytics and Reporting - documenting process flows and standard operating procedures
• Co-facilitating our Basecamp Onboarding program to welcome new faces to Arc’teryx
• Engaging your public speaking skills and represent the P&C department in various speaking engagements such as team meetings, huddles and events
• Supporting and assisting with Supply Chain P&C projects and programs

Here are some of the things you could be working on in the future:

• Work closely with your leader on a customized development plan that will help you reach your professional goals
• Develop and implement change management initiatives with people leaders and the P&C team
• Engage in end-to-end employee relation cases for development and recommendations
• Receiving mentorship and guidance from Generalists and Business Partners as part of a dynamic team

What you'll bring

• You have a post-secondary education and minimum 1 years’ experience in an operational role within HR, customer service, administration, or other relevant field
• You have strong verbal and written English communication skills
• Your ability to speak a second language is an asset
• You maintain professionalism in dealing with high volumes of sensitive and confidential information
• You are exceptionally organized with an eye for detail and accuracy
• You are open and approachable with a customer-service focused mentality
• You consistently evaluate and evolve existing processes
• You have a highly collaborative working style and the ability to build strong relationships across the company
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Benefits

The salary range for this role is CAD$62,000 - CAD$81,000. In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP)
• RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable
• Paid time off, wellness time, and No Wasted Day program
• Parental leave top-up and a nesting period for new parents
• Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, and access to employee discounts and Pro Deals