Digital Merchandising Specialist - Arc'teryx, North Vancouver

Role overview

As the Digital Merchandising Specialist, you will work closely with the Manager, Digital Merchandising to execute all Arc'teryx seasonal Ecommerce search, merchandise, and product discovery strategies. You thrive in a fast-paced environment and are able to create product merchandising and discovery plans that balance brand storytelling initiatives with sales data to meet Ecommerce growth targets and brand platform goals. You will create measurable testing scenarios to validate strategy, efficiency, and impact while actively seeking input from cross-functional departments. You have experience working with product line plans, seasonal merchandise calendars, and an understanding of colour stories within product assortments. You are a detail-oriented team player with an aptitude for problem-solving, experience in digital merchandising, and excellent organizational skills.

This role is based out of our North Vancouver office and is open to a hybrid work schedule. Candidates must be eligible to work in Canada.

Day-to-day

If you were the Digital Merchandising Specialist now, here are some of the core activities you would be doing:

• Own and optimize merchandising across Product Listing Pages (PLPs), ensuring product ranking, assortment, filtering, and presentation support seasonal priorities, product strategies, inventory, and conversion goals
• Lead the ongoing optimization of the on-site Search experience, including search results, ranking, synonyms, redirects, autosuggest, and merchandising rules to improve product discovery and relevance
• Develop and execute digital merchandising strategies across mobile, desktop, and app that connect navigation, Search, and PLPs to create a more intuitive product discovery journey
• Manage in-season product merchandising and optimization, responding to product launches, inventory shifts, regional assortment differences, and emerging business opportunities
• Analyze Search and PLP performance to identify opportunities across search engagement, zero-result searches, product visibility, click-through, conversion, and overall guest behavior
• Translate performance insights into actionable optimizations, continuously testing and refining product ranking, merchandising rules, filters, sorting, and discovery experiences
• Partner with Digital Merchandising, eCommerce, Product, UX, Analytics, and Technology teams to identify and prioritize enhancements to Search, and PLPs
• Support regional merchandising strategies across multiple markets, languages, and sites, ensuring Search and PLP experiences reflect regional assortment, inventory, and commercial priorities
• Support personalization, segmentation, and testing strategies across Search and PLPs to deliver more relevant product experiences and improve conversion
• Establish and share Search and merchandising insights and best practices across the Digital Merchandising team, helping inform broader optimization opportunities and seasonal strategies

Qualifications

Are you our next Digital Merchandising Specialist? Here is what you need to bring to the role:

• You have a bachelor's degree in marketing or a related field
• You have 3+ years of Product Search, and Merchandising Experience
• You have experience using digital merchandising and search management software
• You have a university degree in a relevant subject
• You have strong organizational and analytical skills
• You have strong communication skills and are confident communicating with cross-functional teams
• You are proficient with digital analytics programs such as Adobe Analytics
• You have an aptitude for learning and working with various web technologies
• You are confident managing multiple projects and making timely decisions
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Total Rewards and Benefits

In addition to base pay, Arc'teryx supports people through benefits designed to sustain both work and life across health, financial wellbeing, time and flexibility, family support, and growth, community and gear:

• Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP)
• RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable
• Paid time off, wellness time, and No Wasted Day program
• Parental leave top-up and a nesting period for new parents
• Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, and access to employee discounts and Pro Deals

About the employer

Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.