Professional Programs Manager - UBC, Vancouver

About the role

The Professional Programs Manager is responsible for developing, delivering, evaluating and managing the recruitment, admissions, retention and academic success of students enrolled in the Master of Public Health (MPH) and Occupational and Environmental Health (OEH) programs in the School of Population and Public Health (SPPH) at UBC. This position works 65% on the MPH program and 35% on the OEH program.

At UBC, attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. This commitment to employment equity helps achieve inclusion and fairness while bringing rich diversity to the workplace.

What you'll do

The Programs Manager works closely with two faculty Program Directors, two Program Coordinators, the SPPH Senior Education Manager, and the Associate Director Education to support student learning, recruitment, and program development.

• Develop, deliver, and evaluate services and processes to support the student learning experience for SPPH professional programs.
• Maintain consistent communication with students for day-to-day program and university related dates, deadlines and events, and provide one-to-one advising.
• Oversee processes to track student academic progression, provide advice during difficulties, and utilize the University's Early Alert System where necessary.
• Monitor student progress, graduation requirements, leaves of absence, and academic appeals.
• Research, develop, and implement strategies to support enrolment goals, admissions procedures, and marketing for professional programs.
• Establish and maintain external relations with companies and organizations to foster relationships with prospective students and applicants.
• Oversee admissions procedures, assess domestic and international applications, and support Faculty Admissions Committees.
• Prepare policy and procedural documents, analyze data for curriculum reviews, and coordinate experiential learning initiatives such as practicums and co-ops.

Requirements

The incumbent interacts with faculty, instructors, staff, students, and public sector personnel, requiring excellent judgment, diplomacy, and highly developed interpersonal skills. Candidates must maintain strict confidentiality in accordance with the BC Freedom of Information and Protection of Privacy Act and UBC security policies.