Manager, Transportation Operations - LCBO, Toronto

Position Summary

The LCBO is seeking a dedicated Manager, Transportation Operations to lead and optimise its complex inbound and outbound transportation network. This pivotal on-site role in Toronto is instrumental in developing and implementing strategic transportation solutions, driving continuous process improvements, and ensuring high service levels. You will manage a dynamic team, supporting the LCBO's broader supply chain and wholesale operations to deliver efficient and cost-effective logistics. If you are passionate about solving logistical challenges and making a tangible impact within a fast-paced environment, this opportunity at the LCBO offers significant scope for growth and contribution.

What You'll Do

As the Manager, Transportation Operations, you will be at the forefront of ensuring the smooth and strategic movement of goods for the LCBO. Your responsibilities will span daily operational oversight, strategic planning, team leadership, and administrative duties, all aimed at enhancing efficiency and service quality.

• Oversee daily inbound and outbound transportation operations, ensuring timely and efficient movement of goods.
• Develop and implement strategies to optimize transportation routes, modes, and carriers.
• Manage relationships with carriers, negotiating contracts and service level agreements.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement in transportation performance.
• Collaborate with cross-functional teams to align transportation operations with overall supply chain goals.
• Ensure compliance with all relevant transportation regulations and safety standards.
• Develop and implement mid and long-term transportation strategies aligned with the organization's Future State Modernization (FSM) program.
• Identify and implement process improvements by analyzing freight patterns and identifying opportunities for enhancing efficiency, reducing costs, and improving service levels.
• Lead continuous improvement initiatives, including Lean and Six Sigma methodologies.
• Evaluate and implement new technologies and systems to support transportation operations.
• Conduct regular audits of transportation processes and implement corrective actions as needed.
• Manage and maintain standardized processes, SOPs, reports, and digital tools (e.g., SharePoint, department drives) to support operational needs.
• Participate in RFP development, contract onboarding, and vendor performance evaluations.
• Manage, coach, and develop a team of 10 Operations Analysts, Transportation.
• Set clear performance expectations and conduct regular performance reviews.
• Foster a culture of continuous learning and improvement within the team.
• Collaborate with HR to recruit, train, and retain top talent in transportation operations.
• Ensure team members are up-to-date with industry trends and best practices.
• Prepare and present operational reports, performance dashboards, and ad hoc analyses on transportation performance to senior leadership.
• Manage transportation-related projects, including budget planning and resource allocation.
• Participate in cross-functional projects related to supply chain and wholesale operations.
• Develop and maintain transportation policies and procedures.
• Manage the transportation budget, including cost analysis and forecasting.

What You'll Bring

To excel in this role, you will possess a strong background in transportation management and logistics, coupled with proven leadership abilities. Your expertise will be critical in driving operational excellence and supporting the LCBO's strategic objectives.

• Experience with SAP, routing systems, and transportation software.
• 10+ years of experience in transportation management or logistics.
• 5+ years of experience in a leadership role managing teams.
• Experience in alcohol distribution or a related industry.
• Knowledge of freight payment and claims processes.
• Professional Logistics (P.Log), CITT, PMP designation, CSCP (Certified Supply Chain Professional) is an asset.

The LCBO values its employees and offers a comprehensive benefits package designed to support your well-being and professional growth. Join a workplace where your contributions are respected and valued, and where you can make a positive impact supporting Ontario businesses and communities.

• Health/Dental Benefits.
• Access to an Employee & Family Assistance Program.
• A Defined Benefit Pension.
• Discounts on products and services via Workperks.