Lead, Performance Enablement and Change - UBC, Vancouver

Role Overview

This Lead, Performance Enablement and Change role at UBC Vancouver Campus offers a unique opportunity within the university's central Human Resources department. As a key part of UBC careers, this position champions the overall performance enablement process, driving the delivery, operationalization, and adoption of UBC’s performance enablement practices, processes, and systems, including the Goals, Performance, and Success (GPS) platform. It's a vital administration job at UBC Vancouver Campus, supporting the development of a modern performance culture to enhance employee engagement and organizational success across the university. The role focuses on enabling clear expectations, high-quality goal setting, ongoing feedback, and development-focused conversations, alongside fair and consistent performance practices.

This position also leads change management planning and implementation for specific HR initiatives, supporting leader readiness, stakeholder engagement, and sustainable adoption of new processes, practices, and ways of working across the university. Reporting to the Associate Director, Organizational Development & Engagement within the VPHR portfolio, this role collaborates with various HR teams and partners across the UBC community to translate performance enablement direction into practical tools and operational supports, contributing to university-wide Central HR initiatives. If you are looking for UBC jobs in Vancouver that make a real impact on organizational development, this could be an excellent fit.

Day-to-Day Responsibilities

The Lead, Performance Enablement and Change is responsible for two key areas, ensuring the successful implementation and ongoing effectiveness of critical HR initiatives across UBC.

Performance Enablement (Goals, Performance, Success):

• Responsible for adoption of GPS across faculties and portfolios, including planning and execution.
• Provides guidance to the Program Manager in the day-to-day operations of GPS.
• Designs and delivers core training, workshops, tools, resources, and job aids that support the development of a performance enablement culture at UBC.
• Advises leaders and HR partners on applying performance practices and utilizing GPS to support staff performance and success.
• Partners with HR Managers and Advisors to build capability and consistency in performance enablement practices.
• Identifies and leverages opportunities to improve adoption and effectiveness, using a data-based approach.
• Analyzes, and reports on program and operational data to inform continuous improvement of performance enablement practices.
• Identifies and addresses barriers to adoption, implementing practical solutions to increase engagement and effectiveness.
• Ensures all tools, resources, and delivery approaches align with established performance enablement direction and principles.
• Supports consistent application of performance practices aligned with equity, inclusion, and wellbeing principles.

Change Enablement:

• Develops and implements practical change and engagement strategies for Central HR initiatives, ensuring alignment between people, processes, and desired outcomes.
• Provides organizational effectiveness and change consultation to Central HR leaders to support implementation of strategic priorities, team effectiveness, and sustainable adoption of new ways of working.
• Plans and delivers communications, stakeholder engagement, and readiness activities to support implementation.
• Educates leaders and HR partners on how to strengthen adoption of new practices and build individual and team capacity to navigate change effectively.
• Identifies risks and barriers to adoption and implement targeted mitigation strategies.
• Analyzes and reports on adoption and effectiveness to inform performance enablement content development.
• Creates practical tools to strengthen team readiness and capacity for change.
• Facilitates planning sessions, stakeholder discussions, and team development activities that support alignment, engagement, and successful implementation of Central HR initiatives.
• Designs and delivers change learning within leadership programs and Communities of Practice.
• Leads and facilitates the UBC Change Management Community of Practice, supporting capability development and consistency in applied approaches.

Requirements

To succeed in this Lead, Performance Enablement and Change role, candidates should possess a strong foundation of education and experience in organizational development and change management.

Minimum Qualifications:

• Undergraduate degree in a relevant discipline.
• Minimum of five to seven years of related experience, or the equivalent combination of education and experience.
• Solid knowledge of change management principles and methodologies coupled with previous change management experience is required.

Preferred Qualifications:

• Experience leading performance enablement or performance management initiatives in complex organizations, preferably within the public sector.
• Certification in a recognized change management methodology (e.g., Prosci) and experience leading organizational change initiatives and applying change management principles, methodologies, and tools to support adoption and sustainment in complex organizations.
• Strong understanding of performance culture, leader capability, and how individuals and teams adopt and sustain new ways of working.
• Experience building and engaging communities of practice in complex environments.
• Working knowledge of organizational development, performance enablement, and organizational learning practices.
• Ability to design and facilitate dialogic processes (e.g., open space, appreciative inquiry, world café).
• Strong communication and effective presentation/facilitation skills.
• Strong problem-solving, influencing, and stakeholder engagement skills.
• Experience managing projects, meeting deadlines, and navigating ambiguity.
• Ability to communicate and collaborate effectively across diverse cultures and stakeholder groups.
• Demonstrated ability to anticipate trends and develop practical, innovative strategies.
• Strong analytical, interpersonal, communication and presentation skills.
• Demonstrated commitment to continuous learning and organizational improvement.
• Proficiency in HRIS systems ideally with robust performance module experience, and MS Office Suite including SharePoint.

Compensation and Perks

This ongoing Staff - Non Union position offers a competitive compensation package. The compensation range for the Lead, Performance Enablement and Change role is $7,851.50 - $12,243.25 CAD Monthly. The midpoint of this range represents an employee with full job knowledge, qualifications, and experience. New hires, transfers, or promotions typically fall between the minimum and midpoint of the salary range.