Design & Construction Standards Lead - City of Vancouver, Vancouver

Your Impact

As the Project Management Quality Assurance Lead within the City of Vancouver’s Facilities Development Division, you will play a pivotal role in ensuring the effective and efficient delivery of civic facility projects. This position is central to developing, implementing, and maintaining the Real Estate, Environmental & Facilities Management (REFM) Project Management Framework, aligning it with city-wide standards and requirements. Your work will directly support project delivery teams by providing essential project management best practice guidance, standardized tools, templates, and comprehensive project reporting.

By fostering a consistent, efficient, and accountable approach to capital project management, you will contribute significantly to meeting the needs of Vancouver’s residents and communities. This role involves close collaboration with Associate Directors of Project Delivery, the Design and Construction Standards Manager, internal stakeholders, external consultants, and municipal representatives to embed best practices across all phases of project delivery, driving continuous improvement.

• Develop, recommend, and lead the implementation of a Project Management Framework (PMF) Quality Assurance Program, including conducting gap analysis and capturing activities/tasks.
• Manage the review and update of procedures, manuals, forms, workflows, and instructions.
• Conduct process mapping workshops and documentation.
• Ensure document management procedures are designed, implemented, and maintained.
• Assess potential risks, ensure compliance, and provide recommendations.
• Monitor and report on compliance activity and results, including liaising with and reporting out to internal stakeholders and senior management.
• Support and contribute to the development, maintenance, and continuous improvement process of the Project Management Framework (PMF) with a focus on quality management and project controls.
• Lead implementation and improvements of the quality management components of the project management framework, including contributing to department-wide communication.
• Lead cross-branch continuous improvement projects.
• Provide oversight and support for small to medium continuous improvement initiatives.
• Develop, maintain, and regularly report on progress and outcomes of continuous improvement projects to Senior Management.
• Develop and manage an annual Internal Quality Audit Program focused on determining conformance to internal PMF processes.
• Lead and conduct PMF audits, report on audit findings, and make recommendations to correct or eliminate project risks and controls.
• Identify business process improvements to enhance operational effectiveness and make recommendations for efficient use of resources.
• Liaise with vendors, contractors, or suppliers to ensure products and services meet the department’s quality standards.
• Prepare annual audit reports and present key findings (i.e., results/trends) to Executives, Directors, Branch Managers, and other senior managers.
• Develops and delivers an onboarding training program for new staff on the Facilities Development Project Management Framework, including project management practices, tools, and departmental processes.
• Facilitate cross-functional collaboration and knowledge-sharing across City departments (e.g., Engineering, Finance, Legal, Sustainability) to ensure integrated and consistent project execution.
• Track and apply industry best practices and municipal trends to strengthen departmental capabilities and enhance delivery outcomes.
• Design and deliver internal training sessions, workshops, and documentation updates to build internal project management capacity.
• Serve as the department’s subject matter expert on project management practices, offering guidance on project planning, risk management, budgeting, reporting, and documentation.
• Lead the development, maintenance, and governance of project templates, tools, and workflows hosted on the department’s IT platforms, ensuring ease of access and version control.
• Manage and produce regular project performance reports and dashboards for internal leadership and external stakeholders, supporting transparency and accountability across the capital portfolio.
• Conduct quality control reviews of project specific reporting generated by Facilities Development Project Managers.
• Lead the development, implementation, and continuous improvement to departmental training in process improvement methodology.
• Monitor departmental compliance with the Facilities Development Project Management Framework through audits, training, coaching, and process reviews, to support continuous improvement.
• Responsible for managing direct report including training, coaching, performance management and other people practices.
• Perform other duties/responsibilities as assigned.

Who We're Looking For

We are seeking a highly skilled and experienced professional with a strong background in project management and quality assurance, particularly within a public sector or institutional environment. The ideal candidate will possess a deep understanding of capital project delivery processes and a proven ability to standardize and optimize practices across a large organization. Your expertise in developing frameworks, leading improvement initiatives, and fostering collaboration will be key to success in this role.

• Degree in Construction Management, Building Technology, or a related field.
• Minimum 7 years of progressively responsible experience in project management, preferably in a public sector or institutional setting within a similarly-sized organization and/or a consulting firm, involving complex and multi-faceted business, operations, and/or service delivery projects at an intermediate or senior level, or an equivalent combination of education and experience.
• Professional certification such as PMP (Project Management Professional) preferred.
• Experience in the development and implementation of project management frameworks, reporting systems, and staff training working directly with and/or reporting to senior management in a large organization.
• Experience managing complex multi-stakeholder teams, business process improvement projects, events, or initiatives.
• Familiarity with municipal capital planning, procurement, and governance processes.
• Deep understanding of capital project delivery processes for community, public, or institutional infrastructure, including but not limited to firehalls, community centres, recreation centres, libraries, and non-market housing at the Municipality, Provincial, or Federal level.
• Ability to standardize and optimize project management practices across a large organization.
• Strong analytical, organizational, and problem-solving skills, with attention to detail.
• Excellent communication, facilitation, and change management skills to engage diverse stakeholders and promote adoption of best practices.
• Advanced proficiency with Microsoft Office applications including Word, Excel, and PowerPoint, and SAP.
• Ability to work both independently and collaboratively in a dynamic municipal environment with multiple priorities and deadlines.

About the Company

The City of Vancouver is consistently ranked as one of the world’s most liveable and environmentally sustainable cities. Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of Vancouver is dedicated to exceptional public service, sustainability, equity, and an outstanding quality of life for all residents. We are committed to being a City of Reconciliation and invite you to explore City of Vancouver jobs and City of Vancouver careers within our innovative, inclusive, and engaging workplace.

A career with the City of Vancouver offers meaningful work where you play a key role in ensuring equitable access to services, upholding ethical governance, and supporting the needs of citizens with integrity and dedication. If you are looking for jobs in Vancouver that make a real difference, join our dedicated team and contribute to a thriving community.

Compensation and Perks

This Regular Full Time position offers a competitive annual salary within Pay Grade RNG-091, ranging from $117,909 to $147,377. The City of Vancouver is committed to recruiting a diverse workforce and provides accommodations upon request during the selection process.