Intermediate Bodily Injury Rep at Definity, Mississauga, ONT

AI Summary

Definity is seeking an Intermediate Bodily Injury/Casualty Representative in Mississauga, ONT, Canada. This role involves investigating, evaluating, negotiating, and settling complex bodily injury and commercial general liability claims. Candidates should possess a university degree or CIP designation and at least three years of claims handling experience, including managing various insurance claims.

About the Opportunity

This Intermediate Representative role at Definity, located in Mississauga, ONT, offers a challenging opportunity within the National Casualty and Bodily Injury Claims team. The successful candidate will be accountable for the thorough investigation, evaluation, negotiation, and settlement of Intermediate Bodily Injury and Commercial General Liability claims, including those involving complex liability and coverage issues. A proven track record of progressively challenging claims handling experience is essential for this position. You will engage all stakeholders in the effective management of each claim, confirming policy coverages and determining liability and quantum. This includes attending and participating in mediations, pre-trials, and settlement initiatives, as well as settling claims directly with Plaintiff’s Counsel and instructing Defence Counsel. The role demands strong analytical skills and a commitment to maintaining detailed file records while fulfilling specific service commitments to accounts. This position is ideal for someone motivated by a challenge, striving to continually develop their adjusting experience and personal learnings within the insurance sector.

Candidate Profile and Desired Skills

To excel in this Intermediate Bodily Injury/Casualty Representative position, candidates should bring a university degree, a college diploma, or the CIP designation. A minimum of three years of claims handling experience is required, with auto adjusting experience being preferred. The ideal candidate will have effectively managed a portfolio of Bodily Injury, Accident Benefits, Property Damage, and/or Liability claims of increasing complexity. Strong written and verbal communication skills are paramount for interacting professionally and courteously with customers, co-workers, and vendors. The ability to work independently while also being a supportive team player, adaptable to a changing environment, is crucial. Proficiency in MS Office and strong computer skills are expected. Bilingualism in English and French, or other languages, is considered a valuable asset, as is being licensed in multiple provinces. This role requires an individual who performs well in a busy operation, remains calm under pressure, and is focused on building engagement and culture within the Definity insurance team.