Program Manager, Integrated Care - Spectrum Health Care, Mississauga

The opportunity

Spectrum Health Care, recognized as one of Canada’s Best Managed Companies, is seeking a dedicated Program Manager, Integrated Care to join their team in Mississauga, ON. This esteemed award acknowledges top Canadian companies for their overall performance, sustained growth, strategy, capabilities, innovation, culture, commitment, and leadership.

This key role offers a unique chance to lead and innovate within the health care sector, focusing on integrated care models. The Program Manager will be instrumental in cultivating high-performing teams of Nurses, Personal Support Workers (PSWs), and Allied Health professionals, fostering an innovative and learning-focused environment aligned with Spectrum’s mission, vision, and values.

You will play a vital role in ensuring seamless program operations, leveraging data-driven insights to optimise service delivery, enhance quality, and achieve key outcomes. Collaboration with external health system stakeholders will be critical to support the design and implementation of innovative programs, ensuring smooth care transitions across the broader health system.

Who we're looking for

Spectrum Health Care is searching for a dynamic leader with a strong background in nursing management and a passion for integrated care program development and support. The ideal candidate will possess the following qualifications and experience:

• Current CNO certificate as Registered Nurse, degree preferred
• Minimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community setting
• Experience managing in a union environment is an asset
• Solid knowledge of the principles, practices, and methods related to leading multidisciplinary teams
• Experience with program development, implementation and evaluation
• Valid G driver's license and reliable vehicle

Day-to-day

As the Program Manager, Integrated Care, your daily responsibilities will revolve around leadership, program development, team support, and ensuring high standards of care delivery. This includes:

• Lead program development and design clinical workflows to support innovative models of care while effectively managing key internal and external stakeholder relationships
• Recruit and onboard team members, ensuring they have the necessary attributes, training and skills – support ongoing development and educational initiatives and development of best-practice champions
• Lead and mentor the team to consistently meet high care quality standards
• Collaborate with operational leadership to implement and maintain exemplary practices
• Address quality, safety, and risk issues, and develop improvement plans as needed
• Monitor and report key performance indicators, initiating improvements or process changes when required
• Contribute to improved client outcomes through evidence-informed practices and resource efficiency
• Integrate client satisfaction plans, addressing concerns in a timely manner.