Golf Pro Shop Attendant - City of Mississauga, Mississauga

AI Summary

The City of Mississauga is hiring Golf Pro Shop Attendants for seasonal positions in Mississauga, ON. These roles assist with the daily operation of the golf pro shop, handling green fees, merchandise, and tee time bookings. Successful candidates will demonstrate strong customer service skills and ensure the shop remains clean and organized. Key requirements include being at least 18 years old, holding a valid Driver's Licence, Smart Serve, and Emergency First Aid (CPR B) certification.

About the Opportunity

The City of Mississauga offers exciting seasonal Golf Pro Shop Attendant positions across its esteemed golf courses, including Brae-Ben and Lakeview. In these crucial roles, individuals will assist in the daily, smooth operation of the golf pro shop, ensuring an exceptional experience for every customer. Responsibilities extend to accurately processing green fees and merchandise sales, efficiently booking tee times, and maintaining the overall cleanliness and organization of the shop environment. Attendants are also entrusted with the opening, closing, and security procedures for the golf course facility, demonstrating a high level of responsibility. This is a fantastic opportunity to contribute to the vibrant community of Mississauga while working in a dynamic recreational setting, supporting numerous golf enthusiasts.

Key Responsibilities and Customer Focus

A core aspect of these Golf Pro Shop Attendant positions involves delivering outstanding customer service on an ongoing basis. Attendants are expected to resolve customer concerns promptly and professionally, ensuring a positive experience for all patrons visiting the golf shop. Daily tasks include managing all sales transactions with precision and balancing cash receipts at the conclusion of each shift, adhering strictly to corporate cash handling procedures. Furthermore, successful candidates will be proficient in answering telephones for tee time bookings and will assist with various administrative duties as required. Maintaining a clean and organized pro shop at all times is paramount, reflecting the high standards of the City of Mississauga's golf operations. These positions also require informing supervisors of any incidents or concerns related to staff or services provided, ensuring seamless daily operations and a top-tier experience for every customer.

Qualifications and Work Environment

Candidates for these Golf Pro Shop Attendant positions must be highly motivated, enthusiastic, and possess excellent public relations and organizational skills. While experience in golf or recreation is an asset, a strong customer service orientation is essential. Point of Sale experience in a retail operation is also considered a definite asset. Applicants must be at least 18 years of age, hold a valid Driver’s Licence, and possess both Smart Serve and Emergency First Aid Certification (CPR B). The ability to work independently while providing leadership within a team environment is crucial. The role demands flexibility, as attendants must be available to work weekdays, weekends, holidays, and a variety of early morning and late evening shifts. Physical demands include assisting with daily tournament set-ups, which may involve lifting up to 55 lbs. These seasonal positions offer an hourly rate of $18.69 - $22.25, contributing to the vibrant recreational offerings in Mississauga and supporting the local golf community.