Deli Utility Clerk - Calgary Co-op, Brentwood

Position summary

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team and our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments. The Deli Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to all Company policies, procedures and standards. The Deli Clerk position reports directly to the Deli Supervisor or Deli Manager.

Key duties

The main responsibilities for team members in this role include:

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Deli Utility function including but not limited to stocking displays and facing in an efficient and organized manner. Ensures display presentation and stock levels are maintained.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained. Responsible for ensuring the sales floor and back stock area are clean of cardboard and debris, including disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools; and reports repair requirements to the Deli Supervisor, Manager or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing and verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory.
• In stores, which have liquor licenses, adheres to all rules and regulations as set out by the Alberta Gaming and Liquor Commission.
• Prepares deli platters and trays, operates roasters and in locations with a deli till, performs all aspects of cash handling procedures of the till.
• In locations with a Bistro, assists with customer service and/or food preparation when required.

Qualifications

To be considered for Calgary Co-op jobs, applicants will need:

• Grade 9 or acceptable combination of education and experience
• Bakery retail or related retail experience

What skills and abilities will set you apart from others:

• Must be fluent in English
• Deli product knowledge and experience

Perks and benefits

Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge. Employees enjoy a variety of offerings:

• Competitive wages
• Extended health benefits for full-time and part-time employees
• Paid vacations
• 5 percent employee discount cashback on all purchases
• A recognition program
• Social committee events
• Employee and family assistance plan
• Numerous training and development programs