Community General Manager - CIBC, Brampton

The opportunity

We are building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what is right for our clients. Explore these CIBC jobs to find out how you can make an impact. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. As a member of the Imperial Service Team, you will lead a team of client-facing employees within the banking centre, as well as other banking centres within your community to deliver on CIBC's Purpose of helping to make our client's ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice and the appropriate products and solutions to meet our clients' goals. As a Community General Manager, you will build a capable and motivated team through proactive talent management. You will be empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in superior client experiences and CIBC growth that exceeds our peers. To successfully perform the work for these administration jobs Brampton, you will be on-site full-time.

Key duties

• People Leadership - Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC.
• Provide meaningful development opportunities for employees and challenge people at all levels to re-think the way they do business.
• Advocate for CIBC within the community to recruit employees who share and demonstrate our values.
• Results Driven Leadership - Build a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial goals.
• Monitor the Banking Centre's business performance and put action plans into place to close any gaps.
• Work collaboratively with all partners to maximize market opportunities and increase the Banking Centre's overall performance.
• Manage and minimize risk to safeguard our bank, clients and shareholders.
• Client Experience - Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience principles: Always Professional, Radically Simple and Genuinely Caring.
• Go above and beyond to champion CIBC within the community and develop new and existing client relationships.
• Encourage employees to quickly resolve client complaints, and to escalate when necessary.

Qualifications

• You put our clients first, engaging with purpose to find the right solutions and going the extra mile.
• You are a caring and accountable leader passionate about developing and coaching to bring out the best in people, having led diverse, high performing teams.
• Your influence makes an impact, knowing that relationships and networks are essential to success and inspiring outcomes by making yourself heard.
• You embrace and advocate for change, continuously evolving your thinking and the way you work in order to deliver your best.
• You are a certified professional with a current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). Completion of Branch Compliance Officer's Course, Branch Managers Examination Course, Conducts & Practices Handbook, Wealth Management Essentials, or Certified Financial Planner is an asset.
• Values matter to you, bringing your real self to work and living our values of trust, teamwork, and accountability.

About the employer

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development.