Client Solutions Advisor - Scotiabank, Laval

AI Summary

This Client Solutions Advisor role at Scotiabank, located in Laval, Saint-Jérôme, and Blainville, Quebec, focuses on onboarding mortgage customers and deepening relationships through banking solutions sales. Key duties involve managing client interactions and achieving sales results. Top requirements include proven sales experience, a results-driven approach, and strong interpersonal skills. Candidates must also possess a valid driver's license and access to personal transportation.

About the Role

As a Client Solutions Advisor with Scotiabank, you will join a purpose-driven winning team committed to delivering exceptional results within an inclusive and high-performing culture. Your primary responsibility will involve onboarding new customers who have secured a mortgage through Scotiabank's indirect mortgage salesforce. Beyond initial onboarding, a critical aspect of this position is to effectively deepen customer relationships by identifying and selling appropriate banking solutions. This role requires a results-focused and driven individual with strong sales acumen, who genuinely enjoys meeting new people and building lasting client connections. You will be instrumental in providing customers with valuable advice and product solutions, ensuring their financial needs are met and their experience with Scotiabank is positive. The ability to work variable hours, including evenings and weekends, and to meet customers both in person and virtually at their convenience, is essential for success in this customer-centric role.

Skills and Qualifications

To excel as a Client Solutions Advisor, candidates must possess a proven track record of success in a sales environment across any industry, demonstrating the skills necessary to consistently exceed targets. Strong interpersonal skills are paramount for managing and building solid partnerships, both internally within Scotiabank and externally with clients. You must be self-driven, with effective time management and organizational skills to manage your workload efficiently. A key requirement is being a relationship builder, focused on providing a great customer experience and deepening relationships with both new and existing customers. Furthermore, candidates must possess and maintain a valid driver’s license and have access to personal transportation during working hours to facilitate client meetings. In addition to French, sufficient knowledge of English is required, as the work involves regular interaction and collaboration with Toronto-based groups and individuals, as well as English-speaking clients locally and elsewhere, ensuring comprehensive service for all customers.

Career Growth and Compensation

Scotiabank is dedicated to supporting its Client Solutions Advisors with a robust environment, providing coaches inspired to help you exceed your goals and achieve strong results. You will be equipped with the necessary tools to be successful in offering customers expert advice and a range of product solutions. This role offers a lucrative compensation package that includes a competitive base salary and quarterly compensation, putting you in control of your earning potential based on your sales results. Furthermore, Scotiabank provides a unique lead generation program, supplying pre-approved customer leads to help you generate sales, allowing you to focus on building client relationships and delivering solutions. This supportive structure is designed to empower you to thrive and grow your career within the Canadian banking and finance sector.