Business Systems Analyst - Scotiabank, Toronto

AI Summary

This Business Systems Analyst role at Scotiabank in Toronto involves optimising business and technology processes. The successful analyst will define requirements, map processes, and support project delivery. Key skills include strong communication, problem-solving ability, and experience with SDLC methodologies. Candidates need 3+ years of experience in a related field.

About the Role

As a Business Systems Analyst at Scotiabank, you will play a pivotal role in bridging the gap between business objectives and technology solutions. This position requires a broad understanding of various business processes, including their interdependencies and regulatory drivers, to ensure effective system integration. You will collaborate closely with technology partners and business clients to formulate and define detailed requirements and use cases, mapping complex business processes to facilitate clear communication throughout the development, testing, and implementation phases of various projects. The ability to work independently, demonstrate strong communication skills, and maintain a client-focused mindset are crucial for success in this dynamic environment. This analyst role involves taking ownership of tasks and contributing to a purpose-driven team committed to results.

Key Responsibilities and Skills

The Business Systems Analyst actively participates in end-to-end project delivery, encompassing the creation of user stories, coordination of project stakeholders, and thorough root cause analysis. This includes involvement in IST/QAT testing, establishing steady-state support models, and providing post-implementation support. A significant part of this role involves analysing tickets and inquiries from various business units, undertaking the necessary steps for their resolution, and ensuring the smooth operation of critical systems. You will need the ability to articulate and document complex technical problems and solutions in clear, business-friendly language. Strong problem-solving and analytical skills are essential, alongside the ability to manage multiple tasks under pressure to meet tight project timelines. Furthermore, a solid understanding of the SDLC process and various delivery methodologies, including both waterfall and agile, is required. The successful candidate will possess excellent communication and interpersonal skills, with a keen attention to detail, to effectively liaise among diverse business and technology teams, ensuring strategic alignment for all solutions being considered or implemented. This role demands a strong understanding of current technology practices and systems development techniques.