Bilingual Insurance Agent, Sales at Definity, Montreal

AI Summary

Definity is seeking a Bilingual AMF Licensed Insurance Agent for a sales role in Montreal, Quebec. This position involves promoting and selling pet health insurance, assisting customers with policy and claims inquiries, and achieving sales and retention targets. Key requirements include an AMF Damage Insurance License, professional proficiency in both English and French, and prior outbound sales experience.

About the Opportunity

As a Pet Health Insurance Advisor at Definity, you will play a pivotal role in safeguarding pets by offering tailored insurance solutions to pet owners across Canada. This dynamic, customer-focused sales position involves promoting and selling Pet Health Insurance through both inbound and outbound interactions. You will educate potential and existing customers on various coverage options, ensuring they understand the benefits of pet health insurance, and provide exceptional service by assisting with policy and claims inquiries. Your daily activities will include working diligently towards achieving sales and retention targets, identifying opportunities to recommend appropriate coverage levels, and meticulously documenting all customer interactions. This role seamlessly blends consultative sales, dedicated customer service, and effective relationship management within a fast-paced contact centre environment, requiring a strong commitment to customer satisfaction and sales excellence.

What You Bring to Definity

To excel in this Bilingual Insurance Agent role, an AMF Damage Insurance License is a mandatory requirement. You must demonstrate professional proficiency in both English and French to effectively service customers across Canada. Candidates should possess proven experience in outbound sales, typically 1–2 years, or equivalent transferable experience that showcases a strong sales acumen. A high school diploma or an equivalent combination of education and experience is expected. Successful applicants will exhibit strong verbal and written communication skills, essential for clear and concise interactions with customers. Furthermore, you should be adept at navigating multiple computer programmes simultaneously and have a track record of achieving individual and team goals. Your ability to recognise sales opportunities within a contact centre environment will be crucial for success in this customer-centric sales position.

Why Join Definity?

Joining Definity means becoming part of an organisation that values its employees and fosters a collaborative, ambitious, rewarding, and empowering culture. Definity, which includes innovative insurance brands like Economical Insurance and Petline Insurance, is committed to being a leading property and casualty insurer in Canada. The company offers a flexible, hybrid work experience, blending office and virtual work. Definity has been recognised by Great Place to Work® as one of the Best Workplaces™ in Canada for women, youth, and inclusion, reflecting its dedication to a diverse and equitable environment. Employees benefit from various programmes, including company share ownership, incentive plans, pension and savings programmes with company-matched RRSP contributions, paid volunteer days, and comprehensive wellness and recognition initiatives. Definity encourages applications from diverse backgrounds, believing that inclusion, diversity, and equity are essential to making insurance better for all customers.