Bilingual Customer Service Rep - JYSK, Québec

Position Summary

JYSK is actively seeking a dedicated Bilingual Customer Service Representative for its operations in Québec, Québec. This is an excellent opportunity for individuals looking for JYSK jobs in the administration category, offering a chance to build a fulfilling carrière. If vous are searching for jobs in Québec and possess a passion for customer service, JYSK careers provide a supportive environment where you can truly make a difference. We are looking for someone who wants more than just un emploi.

What You'll Do

As a Bilingual Customer Service Representative, you will be responsible for ensuring an outstanding experience for all JYSK customers. Vous aiderez les clients with their needs, from sales inquiries to resolving complex issues, providing appropriate solutions en temps opportun.

• Provide excellent service to all customers.
• Assist les clients with sales transactions.
• Support customers with in-store pickups.
• Process customer returns efficiently.
• Resolve customer issues and provide appropriate solutions in a timely manner.

Requirements

To excel in this Bilingual Customer Service Representative role, JYSK is looking for candidates who bring a positive attitude and strong problem-solving skills, coupled with relevant experience.

• Ability to maintain a positive attitude while working under pressure.
• Strong problem-solving capabilities.
• At least one year of experience in a customer service environment.
• High school diploma or equivalent.

The Team & Benefits

At JYSK, we believe in fostering une communauté and a partnership where every team member can thrive. We are proud to be an employer that values diversity and is committed to creating an inclusive culture. This role offers more than just employment; it's une opportunité d'une carrière enrichissante avec des perspectives d'avancement dans différentes fonctions et équipes.

• Opportunity to be part of a dynamic team and culture.
• A rewarding career with diverse opportunities for advancement across different functions and teams.
• An excellent benefits package for full-time colleagues, including medical, vision, and dental care.
• Discounts from local and national retailers (cell phones, gym memberships, show tickets, hotels, etc.) through Perkopolis.
• A free Employee Assistance Program, available 24/7 for you and your family.
• An excellent colleague discount on all JYSK products.