Associate Manager - Merchant Strategy & Ops, Toronto

AI Summary

This Associate Manager, Merchant Strategy & Operations role at DoorDash in Toronto, ON, focuses on owning the Merchant Retention function. The successful candidate will optimize merchant agreements and develop processes to predict and prevent churn, ensuring best-in-class restaurant selection. Key requirements include over four years of relevant experience in strategy or operations and strong financial modelling skills. This is a prime opportunity for those seeking DoorDash jobs Toronto.

About the Merchant Strategy & Operations Role

DoorDash is actively seeking an analytical and action-oriented operator to join their Merchant Selection team in Toronto. This pivotal role is dedicated to ensuring DoorDash maintains and grows its existing restaurant selection on the platform by fostering strong relationships with merchant partners. The Associate Manager will take direct ownership of the Merchant Retention function, a critical area for sustainable growth. Responsibilities include rigorously sizing and modelling deal opportunities, developing innovative processes to predict and prevent merchant churn, and crafting compelling packages for sales teams to pitch. This position demands a strategic mindset to make optimal investment tradeoffs that benefit both DoorDash and its valued merchants. The successful candidate will be instrumental in executing the overall Selection strategy, focused on maximizing value from agreements with merchants and building the best merchant revenue engine to offer high-quality selection for customers. This is a fantastic opportunity for professionals looking for technology jobs Toronto.

Experience and Benefits at DoorDash Canada

Candidates for this Associate Manager position should bring a minimum of four years of experience in consulting, strategy, finance, analytics, or business operations. A proven track record of analytical problem-solving, managing cross-functional teams and stakeholders, and thriving in a fast-moving environment is essential. Financial modelling experience is a mandatory requirement, and an analytical mindset capable of delivering actionable recommendations from complex datasets is crucial, with SQL experience being preferred. DoorDash is committed to supporting its employees' well-being, offering a comprehensive benefits package for all regular employees. This includes paid time off, paid parental leave, a wellness benefit, and several paid holidays. Full-time employees also receive medical, dental, and vision benefits, disability and basic life insurance, an RRSP with an employer match, and a mental health program. These DoorDash careers offer competitive compensation and a supportive environment where team members can share unique perspectives and own their careers.

Commitment to Growth and Inclusion

Joining DoorDash means becoming part of a rapidly growing technology and logistics company that empowers local economies. The company's mission drives team members to move quickly, learn, and iterate, making impactful decisions with empathy for all users, from Dashers to merchant partners and consumers. DoorDash is expanding beyond food delivery to encompass all goods, offering immense opportunities for professional growth and development. The organization is deeply committed to fostering a diverse and inclusive community within its company, industry, and the cities it serves. By hiring and cultivating diverse teams from all backgrounds, experiences, and perspectives, DoorDash believes in true innovation. This commitment ensures that everyone has room at the table, along with the tools, resources, and opportunity to excel, making it an attractive employer for those seeking fulfilling jobs in Toronto.