Sr Platform Specialist - Rogers, Calgary

Position summary

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. We are seeking an experienced Senior Storage & Backup Administrator to join our Infrastructure team working out of our Calgary office. The ideal candidate will have strong expertise in NetApp Storage Administration and experience supporting Commvault or equivalent enterprise backup and recovery platforms, along with solid knowledge of VMware, Linux, Windows, and enterprise infrastructure technologies.

Your impact

The successful candidate will be responsible for managing, optimizing, troubleshooting, and supporting enterprise storage and backup environments while ensuring high availability, performance, security, and operational excellence.

• Administer and support NetApp ONTAP and StorageGrid environments.
• Manage storage provisioning, aggregates, volumes, LUNs, quotas, exports, and SMB(CIFS)/NFS shares.
• Configure and maintain Snapshot, SnapMirror, SnapVault, and replication technologies.
• Perform storage capacity planning, forecasting, and optimization.
• Monitor storage performance and troubleshoot latency, throughput, and capacity and utilization issues.
• Support storage migrations, upgrades, technology refreshes, and SW/FW lifecycle management.
• Implement and maintain storage security and compliance best practices.
• Manage storage through ONTAP System Manager, Active IQ, and related monitoring tools.
• Participate in disaster recovery planning and testing activities.
• Collaborate with server, virtualization, database, cloud, and application teams.
• Administer and support Commvault as well as a small legacy NetBackup footprint.
• Configure backup and archive policies, retention schedules, recovery plans, and replication strategies.
• Perform backup, restore, and disaster recovery operations for physical, virtual, cloud, and NAS workloads.
• Monitor backup success rates and troubleshoot backup failures.
• Conduct periodic restore testing and recovery validation exercises.
• Support backup platform upgrades, patching, and ongoing optimization.

Skills and experience

• Excellent verbal and written communication skills to effectively interact with end users, team members, other groups and vendors.
• Keen interest and understanding of Security and Cyber Security concepts, and how they pertain to the infrastructure landscape.
• Knowledge of and experience using and supporting NetApp.
• Ability to independently take on work to deliver the enterprise program which require a strong understanding of core concepts in Vmware, NetApp Storage and backup technologies.
• Strong skills in troubleshooting/support, and an ability to stay calm under pressure.
• May be expected to engage on Service Requests/Incident/Changes/Problems that are escalated to the team in ServiceNow both regarding program activities and regular day-to-day as time permits.