Senior Hardware Asset Mgmt Analyst, Scotiabank Toronto

AI Summary

This Senior Hardware Asset Management Analyst role at Scotiabank in Toronto, Ontario, focuses on managing the Bank's hardware IT assets. Key duties include maintaining the hardware model database, tracking aged assets, and initiating refresh activities. Top requirements include at least two years of experience in IT Asset Management, proficiency with ServiceNow's Asset and Reporting modules, and experience with IT Service Management frameworks.

About the Role: Optimising Hardware Asset Management at Scotiabank

As a Senior Hardware Asset Management Analyst at Scotiabank, you will play a pivotal role within the Global Technology Services (GTS) Service Assets & Configuration Management department. This team is fundamentally responsible for the comprehensive management of the Bank’s hardware IT assets throughout their entire lifecycle, from initial acquisition right through to their eventual retirement. A core aspect of your contribution will involve the creation of standard IT Asset Management (ITAM) processes and providing essential oversight to ensure global partners adhere to these established processes. Reporting directly to a Senior Manager, your primary focus will be on maintaining hardware currency. This involves meticulous upkeep of the hardware model database, ensuring all model records are complete, accurate, and properly normalized. You will also be instrumental in tracking and reporting on assets that feature aged or end-of-life models, proactively liaising with various stakeholders to initiate and coordinate necessary refresh activities. The role demands an interest in identifying opportunities to automate and significantly improve model management processes and workflows, demonstrating a commitment to efficiency and continuous improvement in asset management.

Skills and Expertise for Success in Hardware Asset Management

To thrive in this Senior Hardware Asset Management Analyst position, candidates must possess a robust set of skills and practical experience. Strong communication, both verbal and written, alongside excellent interpersonal skills, are crucial for building effective relationships with internal business partners and external vendors. The role requires at least two years of hands-on working experience specifically within an IT Asset Management role. Furthermore, proficiency with the Asset and Reporting modules within ServiceNow is essential, supported by at least two years of direct working experience. A solid understanding of IT Service Management (ITSM) frameworks, evidenced by at least two years of experience, is also a key requirement. Candidates should also demonstrate at least two years of hands-on working experience with Power BI and Microsoft Excel, utilising them for advanced data modelling, complex formulas, power queries, and the creation of interactive dashboards. Problem-solving, analytical abilities, and an exceptional attention to detail are paramount for identifying and resolving data inconsistencies within model records. A post-secondary education in Computer Science or a related field is expected, and ITIL Foundation v4 certification is required. Completion of ITAM certificates such as CHAMP or CHAM would be considered a significant asset, further enhancing one’s capabilities in managing hardware assets effectively.

An Inclusive Culture and Growth Opportunities at Scotiabank

Joining Scotiabank means becoming part of a purpose-driven, winning team committed to results within an inclusive and high-performing culture. Scotiabank is deeply committed to Diversity, Equity, Inclusion & Allyship, striving to create an environment where every employee is empowered to reach their fullest potential. The Bank values and respects individuals for who they are, fostering an atmosphere free from bias through inclusive practices and values. We embrace diversity and provide extensive opportunities for all employees to learn, grow, and participate through various Employee Resource Groups (ERGs) that span diverse gender identities, ethnicity, race, age, ability, and veterans. Accessibility and Workplace Accommodations are also a priority, as Scotiabank is dedicated to creating and maintaining an accessible environment for everyone, proactively removing barriers. Employees benefit from significant upskilling opportunities through online courses, cross-functional development, and tuition assistance. A competitive Rewards program, including bonuses, flexible vacation, personal and sick days, and comprehensive benefits, begins on day one. Scotiabank also fosters community engagement, offering various programs such as hackathons, contests, and other social initiatives, no matter where employees choose to work from.