As the Salesforce Tech Lead at Definity in Waterloo, Ontario, you will be at the forefront of shaping the technical direction and driving initiatives on the Salesforce platform. Your leadership and deep architectural knowledge will empower Definity to unlock the full potential of Salesforce, delivering innovative and scalable solutions that provide a strategic advantage for our colleagues and customers.
Our Salesforce practitioners are key members of our broader Platforms team. In this Tech Lead role, you will provide the technical leadership required to design, develop, and deliver robust, cross-cutting capabilities for optimal reuse across the organisation.
Your Responsibilities
You will lead and mentor a team of developers in the hands-on implementation, configuration, and development of various components of Salesforce CRM and Salesforce Marketing Cloud. Drive the technical vision and strategy for the Salesforce platform, ensuring the team delivers high-quality, scalable, and maintainable code in line with project timelines.
Own the solution design and architecture across the entire project lifecycle, from inception and requirements gathering through to implementation, deployment, and long-term maintenance. Act as the primary technical authority on the team, guiding them through complex challenges and fostering a culture of technical excellence and continuous improvement.
Stay ahead of the curve by researching and evangelising the latest Salesforce enhancements and releases, articulating how they can bring strategic benefits to Definity.
What You'll Bring
You should have over eight years of experience leading IT projects on Salesforce technology platforms, with a proven track record of full-cycle implementations. This includes expert-level Salesforce development knowledge such as Apex Trigger Frameworks, Schedulable / Batch / Queueable Apex, and Custom REST Services, along with the ability to set and enforce best practices.
Extensive UI design and development experience with Lightning Web Components is essential, including a portfolio of leading the development of complex user interfaces. You will also possess deep knowledge in Software Product Development processes and mastery in the design and implementation of DevOps Enablement tools like GIT, CI/CD, and JIRA.
A profound understanding of platform integration patterns and APIs is required, with proven experience architecting and leading the integration of multiple complex systems. You must have the ability to own and lead solution discussions, make critical technical decisions, and develop technical solutions with minimal guidance.
Superior verbal and written communication skills are necessary, with experience presenting technical solutions to both technical and non-technical stakeholders. You will also have experience with project problem diagnosis, solution development, facilitation of decision-making, documentation, and managing stakeholder expectations, alongside proven experience leading projects with the Agile methodology.
Experience with additional Salesforce certifications, particularly in specialty areas, SFMC implementation and development, legacy technologies like Visualforce pages and Aura components for modernisation projects, and leading large-scale data migration projects would be considered beneficial.
Why Join Definity?
Definity offers a flexible, hybrid work experience for most roles, blending office and virtual work. Employees can participate in a company share ownership program and various incentive plans based on individual and company performance. We provide robust pension and savings programs, including company-matched RRSP contributions.
We support our employees' growth and community involvement through paid volunteer days, company matching on charitable donations, educational resources, tuition assistance, and paid time off to study for exams.
Our inclusive culture is central to our success, with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, and programs for working parents. We also offer wellness and recognition programs, alongside discounts on products and services.
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance and Sonnet Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers, fostering a collaborative, ambitious, rewarding, and empowering culture.
Definity has been recognised by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion. We welcome diversity and support accessibility; successful candidates will be required to clear background checks, including criminal checks and leadership references.
