Remediation Specialist - Scotiabank, Toronto

AI Summary

Scotiabank is seeking a Remediation Specialist in Toronto, Ontario. This role supports application owners in the crucial remediation of software currency exposures, ensuring compliance with the Software Currency Framework. Key responsibilities include tracking progress, validating completion, and assisting teams with reporting tools. Successful candidates will possess a minimum College Diploma or University Degree and at least two years of technology experience, alongside strong communication skills.

About the Role

As a Remediation Specialist at Scotiabank in Toronto, you will play a pivotal role in supporting application owners through the complex process of software currency remediation. This involves working closely with various application owners and their respective teams to address and resolve software currency exposures effectively. Your expertise will be crucial in ensuring that all application owners manage their portfolios in strict accordance with the established Software Currency Framework. This includes providing timely notice of pending End-of-Life dates, assisting in the creation of comprehensive remediation plans, meticulously tracking progress, and validating the successful completion of all remediation efforts. You will act as a trusted source for all matters related to software currency, guiding teams through challenges and escalating blockers to management as needed. The objective is to proactively help application teams plan before technologies expire, ensuring operational continuity and security within the bank's extensive technology landscape.

Key Responsibilities and Collaboration

This role demands strong collaborative relationships with portfolio owners, application teams, and various countries within Scotiabank's global operations. You will be instrumental in coaching and supporting these teams through the entire end-to-end remediation process, ensuring full alignment with the enterprise software currency framework. Providing clear communication and strategic guidance to application teams is essential, helping them to proactively plan and address software currency requirements before technologies reach their expiration dates. You will identify and communicate any variances in standards to plan owners, always providing clear and concise reasoning for your observations. Regular updates to tracking tools and the generation of insightful reports on progress and identified issues are also key components of this position. Furthermore, you will act as a vital bridge between application teams and GTEP/GTS, facilitating the successful achievement of all software currency requirements. Opportunities to improve efficiency in plan validation and reporting will be actively sought, enhancing reporting insights and performance to support informed decision-decision making across the organisation. Scotiabank fosters an inclusive and high-performing culture, committed to results.

Skills and Qualifications

To succeed in this challenging yet rewarding Remediation Specialist role, candidates should possess a minimum College Diploma or University Degree. A foundational requirement includes at least two years of experience in a technology-focused role, demonstrating practical exposure to complex IT environments. Essential skills for this position include strong communication, active listening, and exceptional relationship-building capabilities, as the role involves interacting with both executive leadership and technical team members. A solid understanding of project management concepts and the skills required to execute them effectively is highly valued. Furthermore, familiarity with technology terminology is crucial for navigating discussions and documentation. The successful candidate will thrive in a customer-centric environment, leveraging negotiation skills to achieve optimal outcomes. Proficiency in Microsoft Excel is also expected for data analysis and reporting tasks. Scotiabank is dedicated to providing opportunities for upskilling through online courses and cross-functional development, supporting employees in enhancing their professional skills.