Project Coordinator, Non-fare Revenue - City of Ottawa

AI Summary

The City of Ottawa is seeking a Project Coordinator, Non-fare Revenue, in Ottawa, ON. This role involves implementing and managing various projects within Transit Services, including coordinating project functions and supporting senior staff. Key duties also include supporting OC Transpo's Non-Fare Revenue programs and assisting with budget management. Candidates must possess a 3-year college diploma or university degree in a relevant field and at least four years of progressively responsible project coordination experience.

About the Role and Department

The City of Ottawa's Transportation Services department is dedicated to providing a comprehensive transportation hub, ensuring the planning, implementation, operations, and delivery of all transportation modes. This includes safe, reliable, and courteous transit services, aiming for excellence in customer service delivery to over 100 million transit customers annually through conventional bus, para transit, and rail operations. As a Project Coordinator, you will be instrumental in supporting OC Transpo's Non-Fare Revenue programs, which encompass transit advertising and other revenue-generating initiatives designed to enhance the customer experience and provide significant value to the City. This project-focused role works closely with a variety of vendors, business partners, and internal stakeholders to implement and enhance revenue programs, identify new opportunities, and monitor both financial and operational performance. You will also be able to support the development of strategies that maximize the value of transit assets, contributing to program reporting, stakeholder engagement, and the continuous improvement of existing and emerging revenue channels. Your service will directly impact the city's ability to fund and improve its essential transit services.

Key Responsibilities and Required Skills

In this dynamic Project Coordinator position, you will be responsible for implementing and managing various projects directly related to the assigned Branch operations and mandate. This includes coordinating essential project functions, maintaining official business records, and meticulously tracking project progress to ensure timely completion. A critical aspect of your role will be facilitating clear communication among project members and coordinating necessary training and planning activities. You will also provide crucial support to senior staff in their decision-making processes by conducting thorough research, compiling and analyzing research findings, and preparing comprehensive briefings, reports, and responses. Furthermore, you will assist with the operating and capital budget for the Branch, demonstrating strong financial acumen. To succeed, candidates must possess excellent organizational skills and flexibility, enabling them to plan, initiate, organize, and prioritize their own work while balancing multiple demands and conflicting priorities with a keen sense of quality and deadlines. Strong problem-solving skills are essential, as is the ability to conduct research, compile and analyze data, and formulate sound recommendations. You must be able to work independently with minimum support, yet also cooperatively and collaboratively as part of a team, demonstrating strong communication and interpersonal skills. Proficiency with corporate systems and various software programs, including Office 365, SAP, and MS Project, is also required to effectively manage information and comply with corporate accounting and financial procedures.