Patient Care Coordinator - University Health Network, Toronto

AI Summary

The University Health Network (UHN) is seeking a Permanent Full-Time Patient Care Coordinator for Princess Margaret Hospital in Toronto, Ontario. This vital role involves co-leading interprofessional disease site teams and ensuring efficient day-to-day clinical operations within the Inpatient Leukemia departments. Key responsibilities include project management, financial oversight, and contributing to staff development. Candidates require a BScN or Baccalaureate with a Nursing Diploma, current CNO licensure, and three years of nursing experience, including supervisory capacity.

About the Opportunity at UHN

The Patient Care Coordinator (PCC) at University Health Network's Princess Margaret Cancer Centre plays a pivotal role as an integral member of the interprofessional team. Operating within the Inpatient Leukemia 14A and 15A departments, this site-based position acts as a resource and co-leader for disease site teams, contributing significantly to the overall patient care experience. The Princess Margaret Cancer Centre is a world-renowned facility in Toronto, known for its comprehensive cancer treatment and extensive research space, seeing over 400,000 patient visits annually. The PCC's clinical and leadership expertise is crucial for ensuring the efficient day-to-day operations of clinical areas, implementing continuous improvement and project management practices to strengthen clinic processes, and managing financial and administrative responsibilities to ensure effective site operation. This role is essential for maintaining the high standards of care that UHN is known for, directly impacting patient outcomes and operational excellence within a complex healthcare environment.

Key Responsibilities and Required Skills

Beyond operational oversight, the Patient Care Coordinator contributes to staff development by fostering a supportive and collaborative learning environment within the service areas. This involves promoting adult learning principles and practice standards for nurses, students, and ancillary staff, in collaboration with the nurse manager. The PCC also undertakes human resources responsibilities and liaises with members of the multi-disciplinary team to ensure optimal management of patient care outcomes, including data collection and reporting. Essential qualifications for this role include a Baccalaureate in Nursing (BScN) or equivalent, along with current certification of competency from the College of Nurses of Ontario. Candidates must possess a minimum of three years of nursing experience, including supervisory experience relevant to the area of responsibility. Strong leadership and motivational skills are paramount, as is the ability to work effectively in a team environment, collaborating with others to deliver exceptional care to patients. Demonstrated project management experience or Lean process improvement is considered a valuable asset, highlighting the importance of continuous improvement within UHN's operations. Excellent problem-solving, time management, and decision-making skills are also critical for success in this dynamic role, alongside strong clinical and patient teaching skills. The ability to adapt to and implement change, while maintaining patient confidentiality in accordance with UHN policies, is also expected.

Why Join University Health Network (UHN)

Joining University Health Network offers a comprehensive range of benefits, programs, and perks designed to support professional growth and personal well-being. As a government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP), UHN provides competitive offer packages and opportunities for development and promotions within its large organizational structure. Employees benefit from close access to transit and UHN shuttle service, a flexible work environment, and various corporate discounts on travel, restaurants, parking, and more. UHN is committed to an inclusive recruitment process and workplace, welcoming requests for accommodation at any stage. This role provides a unique opportunity to contribute to one of the largest comprehensive cancer treatment facilities in the world, making a tangible difference in patient care and operational excellence within a leading Canadian healthcare institution.