Operations Specialist at Definity, Toronto

AI Summary

This Operations Specialist role at Definity in Toronto involves providing key business performance insights and financial analysis for Personal Insurance. You will support senior leaders by articulating business impacts through reporting and identifying opportunities. Essential requirements include 5+ years of relevant experience in financial management reporting and business performance analysis. Advanced MS Excel and PowerPoint skills are crucial for this operational role.

The Opportunity for an Operations Specialist

As an Operations Specialist at Definity in Toronto, you will play a pivotal role within the Personal Insurance business lines, reporting to the Manager, PI Operational Planning & Analysis. This position is central to providing internal stakeholders with value-added business performance insights and comprehensive financial analysis. Your expertise will directly assist senior management in their decision-making process, managing both day-to-day operational needs and long-term strategic objectives. The analytical support you provide will be instrumental in helping Senior Leaders understand the profound impact of their decisions on the overall business. A key aspect of this role involves articulating and effectively communicating these business performance insights and their impacts, both in written reports and presentations. Furthermore, you will be responsible for proactively identifying potential problems, risk areas, and emerging opportunities that various business stakeholders need to be aware of and act upon to maintain strong operational performance within the insurance sector. Your experience will be valued in this dynamic environment.

Key Responsibilities and Required Expertise

The core responsibilities for this Operations Specialist position include thorough analysing of monthly and quarterly actuals against plans and forecasts, alongside detailed operational data. You will identify key business performance drivers, explain variances, and present clear conclusions to stakeholders. A significant part of your contribution will be preparing timely and accurate divisional business performance reporting for both internal audiences, such as the Board of Directors and senior management, and external stakeholders, including investors, regulators, and auditors. You will consult with various business stakeholders and cross-divisional leaders, offering specialized financial expertise and insight to support senior management decisions. This role also involves supporting the preparation of the annual operational plan and quarterly forecasts for Personal Insurance, along with related analysis and reporting. Maintaining monthly forecast models to track expectations against the operational plan and advising on areas of opportunity is crucial. Candidates should bring a university degree in Accounting, Business, Finance, Math/Statistics, or a related program, coupled with at least five years of relevant, full-time experience in financial management reporting and business performance analysis. Knowledge of the P&C insurance industry is a valuable asset. Advanced proficiency in MS Excel and PowerPoint is required, demonstrating your capability to handle complex data analysis and professional reporting. Superior written and verbal communication skills are essential for interacting with senior executives and other leaders, ensuring effective communication of your analysis and insights. This role demands a proven record of analytical expertise and exceptional attention to detail, along with the ability to make well-informed, effective, and timely decisions in a dynamic operational environment. Your experience in these areas will be critical to your success.