About the Role
Reporting to the City Solicitor, the Risk Manager is a key member of the management team within the Legal Services Division at the City of Mississauga. This permanent position leads a dedicated team of insurance claims specialists and coordinators.
Key Responsibilities
The Manager, Insurance & Risk Management is responsible for directly managing a team within the Risk Management Section. This includes recruitment, performance management, assigning and overseeing work, and fostering high levels of staff performance and engagement.
Key duties involve reviewing, analysing, and assessing various risk financing and insurance coverage options. The role recommends the appropriate mix of self-retention and insurance coverage to safeguard the Corporation, members of Council, and City employees. This also includes securing and administering cost-effective insurance coverage, professional services, and risk management programmes on behalf of the City.
The role recommends annual insurance reserve funding requirements to cover known and incurred but unreported losses. It also involves reviewing and recommending appropriate insurance, hold harmless, and indemnification clauses in City contracts and agreements to protect the City’s interests.
This position administers and oversees general liability, municipal property, and other insured claims within the self-retention levels of the City’s insurance programme. This includes developing and ensuring compliance with operating procedures for tracking, investigating, handling, and reporting all insured claims, as well as implementing claims reporting procedures for City departments.
The Manager analyses data and produces regular reports and recommendations for City departments and management, including writing reports to Council as required. The role also designs and co-ordinates suitable training courses for City departments to raise awareness of risks related to the operation of City facilities, vehicles, other City assets, and programmes, and their legal liability implications. Staying informed of legislative changes, court decisions, and other concerns impacting municipal operations is also crucial.
What You'll Bring
Candidates should possess a post-secondary degree or equivalent in business, finance, public administration, or a related field. This must be combined with CIP (Chartered Insurance Professional) and CRM (Canadian Risk Management) designations.
A minimum of 5 years’ experience in risk management and insurance claims is required, preferably within a municipal or other public sector environment. This experience should be coupled with a sound working knowledge of risk financing, risk control, and claims management procedures. A thorough understanding of relevant legislation affecting insurance and risk management programmes and municipalities is essential.
Excellent written, verbal communication, and interpersonal skills are necessary, along with a demonstrated ability to develop and manage a team. Experience using computerized claims management software systems is also required, with particular experience in RiskMaster being an asset.