Director, Major Investigations - Scotiabank, Toronto

AI Summary

Scotiabank is seeking a Director, Major Investigations in Toronto, Ontario. This role leads complex global investigations and incidents, ensuring strong alignment with governance and regulatory requirements. Key duties include applying forensic methodology to identify organized criminal groups and emerging fraud risk trends. Success requires over 10 years of experience in managing complex investigations and expert knowledge of criminal and civil legal processes.

About the Role

As a Director, Major Investigations at Scotiabank, you will be instrumental in leading and overseeing significant investigations and incidents within Corporate Security on a global scale. This critical role involves ensuring strong alignment between investigative operations, robust governance frameworks, and stringent regulatory requirements. You will contribute to and oversee the development of strategic recommendations aimed at enhancing operational, investigative, and administrative governance, including policy development. The objective is always ensuring that all investigations conducted are professional, effective, and consistent with Scotiabank's global model. A key aspect of this position involves applying advanced investigative methodology, focusing on the tactical use of gathered intelligence through data analytics and network analysis to proactively identify organized criminal groups and emerging fraud risk trends and typologies.

You will lead major investigations and internal and external incidents, providing hands-on direction and guidance on highly complex investigations at the enterprise level. This includes overseeing and conducting investigations by applying professional standards and correlating evidence using a forensic approach to support criminal prosecutions and civil actions, as well as identifying those responsible and reporting to the police. Furthermore, you will lead insights and root cause analysis related to major investigations to identify any potential systemic deficiencies in controls and/or processes, collaborating with other Control Function and Business Line stakeholders in the remediation activity. The role also involves overseeing the Investigations Support Services and Governance function, ensuring effective delivery of governance, policy, quality assurance, and operational support across all Corporate Security investigations. Maintaining accountability for the effectiveness of governance, control, and regulatory coordination frameworks, including AML/BCPIF, is paramount, ensuring consistent application of policies, strong audit outcomes, and appropriate engagement with internal and external partners. This position drives alignment between investigative operations and governance functions, ensuring insights, trends, and control gaps identified through quality assurance, audits, and analytics are translated into actionable improvements and risk mitigation strategies. You will also monitor global trends involving organized crime, including electronic crime, to develop and effectively communicate strategies to mitigate risk, prevent loss, and recover assets targeted by criminal groups. Fostering an inclusive work environment where the team pursues effective and efficient operations in accordance with Scotiabank’s values, while ensuring adherence to day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk, is also a core responsibility.

Skills and Qualifications

To succeed in this Director, Major Investigations role, candidates should possess a post-secondary degree in business, accounting, law, or law enforcement, or equivalent training. A minimum of 10 years of relevant experience is essential, specifically in conducting and managing complex investigations, including strong demonstrated interviewing skills. Expert knowledge of prevention, detection, and response strategies is required, alongside a deep understanding of criminal and relevant Federal and Provincial Statutes and Regulations across all Canadian jurisdictions where Scotiabank operates. This includes an expert grasp of the judiciary system, encompassing both criminal and civil processes, and the rules governing the admissibility of evidence. The ideal candidate will also bring extensive experience in managing large teams within complex environments, demonstrating a strong understanding of various regulatory environments. Experience working effectively in complex multi-agency or multi-department environments, as well as managing in a diverse and multicultural environment, will be highly valued. A high degree of fluency in English is required, with proficiency in French or Spanish being a desirable asset for this global role.