Posted: May 28, 2026
Aggregated from workday. View original posting at lcbo.wd3.myworkdayjobs.com. Apply directly with the employer.
Customer Service Rep, Mississauga, Ontario (Fixed Term) is listed at LCBO in Mississauga, ON. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at LCBO.
This is a fixed-term opportunity for a highly organised and customer-focused individual to join the LCBO team as a Customer Service Representative and Administrative Clerk. You will be based at the Mississauga GTA Service Centre from June 8 to September 7, 2026. This role combines administrative skills with delivering outstanding customer service. If you are customer-focused and experienced in establishing procedures to ensure client satisfaction, this position is for you.
You will provide professional support to customers through phone, email, and in-person interactions. Your duties will include handling inquiries, resolving complaints, and ensuring customer satisfaction. You will also be responsible for processing and managing customer orders, invoices, returns, and refunds. Maintaining accurate and up-to-date records in our systems is crucial. Additionally, you will assist with general office responsibilities such as filing, data entry, and reconciliations. Preparing reports and administrative documentation, along with performing additional tasks as required, will also be part of your role. You will collaborate with team members to improve office operations and customer service strategies.
Candidates must have a high school diploma. Proficiency in Microsoft Office Suite, including Word, Excel (with the ability to maintain complex spreadsheets), and Outlook, is required. We are looking for individuals with experience in both customer service and administrative roles. You should have experience interpreting and responding to customer requests, as well as proficiency in establishing procedures to ensure client satisfaction. Documenting customer issues in detail is also an important skill. The ability to lift and carry weights up to 18 kgs (40 lbs) is necessary for this position. This job is part of a union, requiring payment of union dues, which is currently 1.35% of your gross earnings.
The LCBO offers a world of opportunities where you can be challenged and achieve your true potential. It's a place where you can make a positive impact supporting Ontario businesses and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your well-being is our top priority. At the LCBO, your contributions are respected and valued. Join our journey as we invest in people and technology to transform the organisation.
