Client Services Coordinator - Spectrum Health Care, Markham

The opportunity

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies, an award recognizing top organizations across Canada for overall performance, sustained growth, strategy, capabilities, innovation, culture, commitment, and leadership. If you are looking for Spectrum Health Care careers or Spectrum Health Care jobs Markham, this administration position offers an exciting chance to join a team committed to fostering diversity, equity, and inclusion while delivering vital healthcare support services to the community.

Responsibilities

As a Client Services Coordinator, you will play a crucial role in administrative operations, ensuring seamless communication between clients, staff, and partners:

• Works collaboratively with community PSW and nurses, and assists with the scheduling and coordination of PSW and nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the funder representatives regarding client care
• Collects and entrees all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and nurse program

Skills and experience

To succeed in this role, applicants should possess the following qualifications and professional background:

• Minimum of 2 years working in an office setting
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
• High school diploma or equivalent
• Excellent English written and verbal communication skills (additional language skills considered an asset)
• Proficient in Word, Outlook and ability to learn proprietary software
• Medical terminology knowledge an asset but not required

Perks and benefits

Spectrum Health Care is dedicated to cultivating a diverse workforce that reflects the communities we serve. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, support and accommodations will be provided throughout the recruitment process upon request.