Program Manager - Spectrum Health Care, Mississauga

Position summary

The Program Manager, Integrated Care cultivates and manages high-performing teams comprised of Nurses, Personal Support Workers, and Allied Health professionals. In this role, you will foster a collaborative, innovative, and learning-focused environment that aligns with Spectrum's Mission, Vision, and Values.

You will ensure seamless program operations by leveraging data-driven insights to optimize service delivery, enhance quality, and achieve key outcomes. A critical aspect of your work will involve collaborating with external health system stakeholders to support the design and implementation of innovative programs, ensuring seamless care transitions across the broader health system.

Day-to-day

As part of your daily responsibilities in program management and administration, you will handle the following tasks:

• Lead program development and design clinical workflows to support innovative models of care while effectively managing key internal and external stakeholder relationships
• Recruit and onboard team members, ensuring they have the necessary attributes, training and skills – support ongoing development and educational initiatives and development of best-practice champions
• Lead and mentor the team to consistently meet high care quality standards
• Collaborate with operational leadership to implement and maintain exemplary practices
• Address quality, safety, and risk issues, and develop improvement plans as needed
• Monitor and report key performance indicators, initiating improvements or process changes when required
• Contribute to improved client outcomes through evidence-informed practices and resource efficiency
• Integrate client satisfaction plans, addressing concerns in a timely manner

Skills and experience

To qualify for these Spectrum Health Care careers in Mississauga, candidates must meet the following criteria:

• Current CNO certificate as Registered Nurse, degree preferred
• Minimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community setting
• Experience managing in a union environment is an asset
• Solid knowledge of the principles, practices, and methods related to leading multidisciplinary teams
• Experience with program development, implementation and evaluation
• Valid G driver's license and reliable vehicle