Business Quality Analyst - Scotiabank, Toronto

AI Summary

Scotiabank is seeking a Business Quality Analyst for a 12-month contract role in Toronto, Ontario. This position involves providing essential technical support and ensuring application reliability within Global Payments Technology. Key duties include incident resolution, application development deliverables, and conducting thorough quality assurance testing. Successful candidates will possess BQA or QA testing experience, strong AIX/UNIX command line expertise, and experience working in an agile environment.

About the Role at Scotiabank

The Business Quality Analyst plays a crucial part within Scotiabank's Application Support team, dedicated to Global Payments Technology. This team is responsible for providing production support and maintaining critical applications that service our commercial and corporate clients. In this role, you will contribute technically and analytically to meet the evolving needs of our partners and customers, helping to find effective solutions to complex issues. You will work collaboratively with Business Analysts, Developers, and Operational Support teams to provide timely incident resolution and contribute to application development deliverables. A key aspect of this position involves providing recommendations on best practices and enhancements, aligning with the bank’s broader technology roadmap. Furthermore, you will be instrumental in ensuring application reliability and stability, leveraging an array of monitoring tools, and managing applications that support balance, transaction, and reconciliation reports. Your efforts will directly support applications to meet critical business objectives by analysing user requirements and providing technical specifications to maintain systems according to Scotiabank's rigorous standards. The incumbent must ensure that programmes and applications developed or supported meet the high availability, integrity, and reliability required for an on-line transaction processing environment. This role offers a significant opportunity to gain experience in a dynamic banking technology setting.

Skills and Experience for Success

To succeed in this Business Quality Analyst role, candidates must bring demonstrated quality assurance testing or BQA experience. A strong background working in an agile environment or methodology, including familiarity with deployment tools such as GIT, DevOps pipeline, JIRA, and Confluence, is essential. Proficiency in various development techniques, including debugging, testing, coding, documentation, and the use of productivity tools, will be critical. The role requires experience with security and environment control systems like Endevor and ACF2, as well as database management systems such as IMS, DB2, VSAM, and Informix. Expertise in AIX/UNIX command line operations and shell script programming is a mandatory technical requirement. Some experience in mainframe development, including complex programmes using Cobol, JCL, IMS DB, DB2, VSAM, CA7, SAS, and Netron, will be highly valued. While not strictly required, prior experience working within the banking industry is considered a significant asset, providing a foundational understanding of the business context. You will also provide technical guidance and review to other team members by conducting technical walkthroughs, fostering continuous development within the team. The ability to keep current on rapidly changing technological trends, document new knowledge, and self-teach new technologies is vital to meet the demands of this fast-paced technology environment.