Bilingual Functional Rehabilitation Specialist - Manulife, Quebec

AI Summary

Manulife is actively seeking a Bilingual Functional Rehabilitation Specialist for a full-time remote position based in Quebec. This role involves developing and implementing goal-oriented rehabilitation plans for plan members.

Key requirements include full bilingualism in French and English, a post-secondary healthcare diploma, and sound knowledge of rehabilitation industry standards and disability insurance.

About the Opportunity at Manulife

Joining Manulife's Canadian Disability and Group Life team as a Bilingual Functional Rehabilitation Specialist offers a unique opportunity to apply your expertise in creating innovative, goal-oriented rehabilitation plans. In this vital role, you will leverage your exceptional interpersonal and communication skills to guide plan members through complex challenges related to their disability. A core responsibility is to develop, monitor, and implement effective return-to-work focused rehabilitation strategies for plan members, ensuring a smooth process towards recovery and reintegration.

You will foster positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers, and internal partners such as case managers and mental health specialists, all aimed at achieving successful return-to-work or job resolution outcomes. This position also involves vendor and budget management, ensuring that the most effective and efficient treatments are accessible to our plan members. Daily administrative tasks, including timely responses to emails and telephone calls, are also part of the role, requiring strong organizational skills and attention to detail. Demonstrating resiliency, emotional intelligence, and compassion is paramount when communicating with plan members, especially when delivering difficult information.

Essential Qualifications and Skills

To excel in this role at Manulife, candidates must be fully bilingual in French and English, as supporting clients from various jurisdictions outside Quebec is a key aspect of the job. A post-secondary diploma, CEGEP (DEC or DEP), or a bachelor’s degree in a healthcare program is required, with a preference for those possessing health sciences-related education and direct experience within a rehabilitation setting. Applicants should have sound knowledge of Rehabilitation Industry Standards, disability insurance, medical terminology, and Disability and Rehabilitation management best practices.

Excellent written and oral communication skills, coupled with keen attention to detail and accuracy, are critical. The ability to make meaningful decisions efficiently and optimally under tight deadlines is also confirmed as essential. Candidates must be comfortable and skilled in handling both incoming and outgoing calls, demonstrating strong communication skills. Excellent organizational and prioritization skills are critical for effectively managing diverse tasks and the overall rehabilitation process. A valid driver’s license may be required for potential travel to various locations.

Working at Manulife

Manulife is committed to empowering its employees to learn and grow their careers within a flexible environment that prioritizes well-being and inclusion. As part of a global team, you will be supported in shaping the future you envision. Manulife offers a competitive salary range for this position, expected to be between $51,975.00 CAD and $86,625.00 CAD, with opportunities to participate in incentive programs.

Eligible employees benefit from a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability coverage, life insurance, and various retirement savings plans with employer matching contributions. The generous paid time off program in Canada includes holidays, vacation, personal, and sick days, alongside statutory leaves of absence. Manulife embraces diversity and strives to foster an inclusive work environment, administering all practices and programs without discrimination.