Assistant Store Manager - Rogers, Calgary

Position summary

Our branded retail team is at the heart of our success and represents the welcoming spirit of our company. Retail team members are outgoing and approachable individuals who understand how products and services fit into everyday life, showing customers how technology can enhance and simplify their lives. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. Explore these Rogers jobs in Calgary today.

Responsibilities

• Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer experiences.
• Customer Engagement: Enhance the retail experience by providing best in class service and value-added solutions to our customers through promoting Rogers and Fido brands including Rogers Mastercard.
• Sales Delivery: Achieve sales goals within a dynamic and supportive team environment.
• Brand Representative: You represent Rogers and Fido brands in-store and at your local community events to support local small businesses.

Qualifications

• Ability to build rapport and coach team members to create best in class customer experiences and meet business sales targets through clear and effective verbal communication.
• Strong commitment to delivering best in class customer experiences.
• Experience with retail operations, including scheduling, merchandising execution, inventory adherence to compliance standards and adapting to dynamic environments.
• You can provide 40 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

What is on offer

• Competitive compensation plus lucrative management bonus program
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top-up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company-matched share purchase options
• Inclusive culture with strong diversity and equity-focused employee resource group
• Self-driven career development programs and Rogers First priority in applying to internal roles
• Wellness programs including virtual healthcare, cognitive behavioural therapy, and low or no-cost fitness membership