Posted: June 18, 2026
Technology Support Analyst, City of Saskatoon is listed at City of Saskatoon in Saskatoon, SK. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at City of Saskatoon.
This entry-level Technology Support Analyst position with the City of Saskatoon in Saskatoon, SK, offers front-line technical support for IT hardware and software, including asset management and support for IT procurement. Key responsibilities also involve assisting with employee onboarding/offboarding IT equipment and maintaining IT service management systems. Top requirements include a one-year post-secondary program in computer technology or information systems, plus one relevant IT certification.
The City of Saskatoon is seeking a dedicated Technology Support Analyst to join its Digital Technology Department, a vital part of the Strategy and Transformation division. This permanent, full-time role provides comprehensive technical and administrative support across a multitude of IT functions essential for municipal operations. As an entry-level position, it offers a fantastic opportunity to gain hands-on experience in a dynamic environment, contributing directly to the efficient functioning of urban services through robust technology infrastructure. The successful candidate will play a crucial role in ensuring the seamless operation of various IT systems and equipment, underpinning the City's commitment to modern and accessible public services. This position is integral to maintaining the City's technological readiness and supporting its diverse workforce.
In this role, the Technology Support Analyst will be at the forefront of providing technical support, addressing hardware, software, and general IT issues for City staff, escalating complex problems to senior personnel as needed. A key aspect of this position involves meticulous asset management, including preparing, updating, and maintaining accurate records of IT assets, tracking their location, age, and replacement status. The analyst will also support technology procurement activities, including ordering equipment, managing billing, and communicating with vendors. Furthermore, the role involves maintaining and tracking data within IT service management systems, generating essential reports to ensure data accuracy. The ability to prepare, assign, set up, and collect IT equipment for employee onboarding and offboarding is also crucial, along with assisting with software license management and providing basic network and audiovisual support for meetings and presentations. Maintaining knowledge of current IT trends and procedures is vital for continuous improvement in technology delivery.
Candidates for this Technology Support Analyst position are expected to have successfully completed a one-year post-secondary program in computer technology, information systems, or a related field, complemented by at least one relevant IT certification, such as CompTIA A+, HDI, Microsoft, or Cisco. While no prior work experience is explicitly required, a foundational knowledge of IT hardware, software, and peripheral equipment is essential, including familiarity with asset tracking practices and licensing processes. The successful applicant will demonstrate strong keyboarding skills, with the ability to type a minimum of 40 words per minute with accuracy. Basic knowledge of networking concepts, including connectivity troubleshooting, cabling, and equipment setup, is also required. Furthermore, familiarity with audiovisual systems, including the setup and operation of projectors and conferencing tools, will be beneficial. Crucially, the role demands the ability to communicate technical information clearly to users with varying levels of technology understanding, along with strong problem-solving and critical thinking skills. A willingness and ability to learn and apply enterprise IT systems such as service management portals, asset tracking systems, and platforms supporting audiovisual and teleconferencing services is paramount for success in this dynamic support role.
