Senior Security Investigator - TELUS, Calgary

Day-to-day

The Corporate Investigations Team is one of the most compelling and interesting functions at TELUS. We are dedicated to ensuring the security of our team members, customers, and assets, employing the latest investigative techniques and methods to maintain a best-in-class operation. In this role, you will be responsible for investigating complex, high-impact cases that protect TELUS against a wide scope of threats and breaches. Success requires active collaboration with core business units to deliver positive outcomes for both our people and our brand.

Here is what you will do in this security position:

• Conduct various complex internal and external investigations
• Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution
• Work closely with Internal Stakeholders including People and Culture, Labor Relations, Legal Services and other TELUS Security Teams
• Produce summary investigation reports for distribution to TELUS leaders
• Query and Analyze various electronic data sources for case evidence
• Thoroughly build and document cases to support findings and resolutions
• Provide Security recommendations and participate in Projects for proactive measures
• Evaluate cases for patterns and trends to identify failures in policies, procedures and or internal controls
• Urgent response for threats toward TELUS assets and personnel
• Lead and participate in investigative interviews

Qualifications

To qualify for these business administration jobs Calgary opportunities, candidates must bring the following essential experience and credentials:

• At least 5 years of experience in an investigative position
• Proficient computer skills, computer application and database query language
• Strong report writing, communications and interviewing skills
• Familiarity of the Criminal and Civil Justice System
• Ability to investigate incidents through traditional means, using technology and data analytics
• Ability to respond to urgent incidents outside regular business hours
• Must have a Private Investigator License
• Ability to obtain a Government of Canada Security Clearance

The following great-to-have qualifications are also considered advantageous for applicants:

• Experience as a court or arbitration witness
• Working knowledge in the Telecommunications industry
• Familiarity of Digital Forensic concepts, Fraud and Technical investigations

About the employer

TELUS is a dynamic telecommunications leader dedicated to driving meaningful change and connecting citizens across Canada. Joining TELUS careers means becoming part of an innovative culture where business leaders collaborate to solve complex business challenges while upholding the highest standards of safety, integrity, and operational excellence.