Security Consultant - TELUS, Calgary

Position summary

As a member of the TELUS Security Operations Center team within the Chief Security Office, you will join a growing national team dedicated to monitoring and responding to security incidents. In this exciting role, you will constantly learn, grow, and work with the latest technologies in a fast-paced, complex environment.

As a Tier 1 Security Consultant in our SOC, you will be a frontline gatekeeper of our security environment. With an investigative mind, you thrive on identifying, assessing, qualifying, and escalating events or security incidents that could potentially impact our complex applications and infrastructure.

Day-to-day

As part of the 24/7 Security Operations Center team, you will handle daily operational security duties:

• Work within a collaborative and supportive team on a 24/7/365 rotating shift schedule
• Utilize cybersecurity skills to perform alert monitoring, triage, investigation, and escalation
• Deliver high-quality security investigations, escalations, and reports
• Perform or recommend incident response containment actions and escalate when required
• Process all inquiries, phone calls, and service requests promptly
• Attend meetings and present security monitoring reports
• Identify and recommend opportunities for use-case tuning
• Document internal processes and procedures
• Analyze complex problems and collaborate with cross-functional TELUS security teams
• Act as a subject matter expert on SOC security issues by analyzing and presenting complex investigations

What you'll bring

To succeed in this administration and security operations environment, you should meet the following qualifications and requirements:

• 3 years of experience working in a SOC environment, including at least 2 years leveraging the CrowdStrike Falcon platform
• Ability to perform security investigations across multiple platforms and technologies
• Deep knowledge of the latest attack vectors and threat actor tactics
• Working knowledge of SIEM, SOAR, Servers, Firewalls, IDS/IPS, EDR, and AI technologies
• Self-motivation and accountability when managing technical projects
• A detail-oriented mindset with strong analytical thinking skills
• A passion for information security and a drive for continuous learning
• Ability to work with limited supervision and manage time effectively
• Availability to work rotating shifts and participate in emergency escalation calls
• University degree or college diploma in Information Security, Computer Science, Engineering, or a related discipline
• Intermediate knowledge of English is required to interact with internal and external parties and work with English-only IT tools

The following great-to-have attributes are also valued:

• Professional Cybersecurity certifications (e.g., GCIH, GCDA, Security+)
• Experience with Google SecOps, or advanced Crowdstrike modules
• Familiarity with GCP, Azure, and AWS Cloud Platforms
• Professional fluency in both English and French
• Ability to obtain (or currently hold) a Canadian Government Secret Security Clearance