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Retail Support Associate - TELUS, Calgary

telus jobsTelus·Calgary, ABfull time

Posted: October 12, 2026

Apply for this jobExpires: November 11, 2026

Explore TELUS jobs Calgary with TELUS careers! Join the team in Calgary as a Seasonal Retail Support Associate for $20 per hour, delivering positive customer experiences.

at a glance

Location
Calgary, AB (Southcentre Mall)
Salary
$20 per hour
Employment type
Seasonal
Employer
TELUS
Role
Retail Support Associate

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job description

Position summary

Join our TELUS family as a Seasonal Retail Support Associate in our stores. Our goal is to provide Canadians with an excellent experience by connecting with our customers and meeting all their needs under one roof. We are passionate about our customers, our communities, and our team, working tirelessly to provide best in class service.

Qualifications

Previous experience in retail sales or customer service is preferred, but not required. A passion for technology and telecommunications is a plus. You will be successful if you embody the following traits:

  • motivated
  • engaging
  • adaptable
  • positive
  • supportive
  • team player
  • eager
  • resilient
  • reliable

Day-to-day

As a Seasonal Retail Support Associate in our stores, you can expect to engage with customers and support daily operations in a fast-paced environment:

  • Be part of a high performing team where contributions are measured and recognized
  • Work in a fast paced environment, where every day is different
  • Engage with customers to build rapport, identify their needs, and ensure a positive shopping experience
  • Work closely with Sales Representatives and Store Managers to achieve store goals and maintain a positive work environment
  • Assist with daily store operations, including managing inventory, restocking shelves, and ensuring the store is clean and well-organized
  • Work a flexible schedule, which includes evenings, weekends and holidays, with key dates including November 27, November 28, November 29th and November 30th and December 26 - December 27

About the employer

TELUS strives to ensure you have the support and resources you need to be successful at work and at home, offering the opportunity to work with all of our brands. What is in it for you:

  • Competitive hourly rate and end of season bonus for qualifying team members
  • Additional incentives, discounts on TELUS products, and WorkPerks - employee discounts on products and services across 12,000 retail and service providers
  • Career growth and learning and development opportunities to continuously develop your skills
  • Opportunity to give back to communities in which we work, live and serve

frequently asked questions

Where is this role based?

This role is based at Southcentre Mall in Calgary, AB.

What is the pay rate for this position?

The hourly rate for this position in Alberta is $20 per hour.

Is previous experience required?

Previous experience in retail sales or customer service is preferred, but not required.

What are the key dates for this seasonal schedule?

Key dates include November 27, November 28, November 29, and November 30 for Black Friday weekend and Cyber Monday, as well as December 26 to December 27 for Boxing Day weekend.

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