Relationship Manager - RBC, Greater Sudbury

Role overview

You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBCs ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships. Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

Day-to-day

• Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
• Be on your clients path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

Qualifications

Candidates must meet the following must-have requirements to succeed in this role:

• Business development and client acquisition and prospecting skills, including building and leveraging valuable Centers of Influence within the local business community
• Proven track record in exceptional client relationship management
• Excellent communication, time management and organizational skills

The following nice-to-have qualifications are also beneficial:

• Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
• Completion of the Commercial Banking Advisor training program, or have previous experience as a small business owner, or in similar field
• Good knowledge of a broad array of business and personal financial products and services

Benefits

RBC offers a supportive working environment designed to help you thrive, grow, and reach your personal and professional potential within our communities.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
• Flexible work/life balance
• Ability to make a difference and have a lasting impact on your clients business and personal life