Assistant Branch Manager - RBC, Toronto

Position summary

As an Assistant Branch Manager among RBC jobs in Toronto, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles, supporting ongoing development through consistent sales routines.

Day-to-day

• Ensure high employee engagement through talent management, development and career planning
• Deliver results through strong sales management routines and coaching ability
• Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
• Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Leverage partners to establish both internal and external working relationships to support business objectives
• Address local community needs through appropriate recruitment and management practices

Requirements

To qualify for these RBC careers in administration and branch management, candidates must meet the following must-have and nice-to-have criteria:

• Minimum of 2 years experience in a people management/coaching role within the financial industry
• Proven success in business growth, as well as establishing community and client relationships
• At least 2 years of licensed mutual fund sales experience within the last 3 years
• Mutual Funds accreditation (IFIC or CSC)
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date
• Experience in both business and personal banking
• Strong understanding of sales management routines and ability to lead the team to action
• Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
• Entrepreneurial mindset, with the ability to seek out and develop new business
• Mandarin language skill is an asset

What is in it for you

RBC offers a supportive environment focused on personal and professional growth, alongside comprehensive compensation and benefits:

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded