Private Banking Associate, Langley, BC

The Opportunity

As a key member of the Private Banking Team, the Private Banking Associate collaborates with the Private Banker and Private Banking Advisor to deliver exceptional advice and service to clients. This role ensures clients receive communication through their preferred channels, understands their goals and circumstances, and recognises the value in the advice and service provided.

Key Responsibilities

The Associate champions digital education, empowering clients to engage with RBC via their preferred channels. This position is an everyday banking expert, specialising in delivering the Black Card Experience through high-level service, support, transaction excellence, digital education, and opportunity identification. You will provide a tailored client experience for all Private Banking clients, managing servicing requests received in person, via email, and over the phone. You will resolve client concerns professionally, promptly, and accurately at the first point of contact, while maximising the use of technology to enhance client engagement.

What You'll Bring

Candidates should possess a minimum of two to three years of banking experience. Strong written and verbal communication skills in English are essential, along with a solid working knowledge of Microsoft Office Suite. Proven client service abilities and excellent organisational skills are required for this role. Completion of IFC or CSC, or post-secondary education in Commerce or Business Administration, would be considered an asset.

What We Offer

RBC offers a comprehensive Total Rewards Program, which includes bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. You will benefit from leaders who support your development through coaching and management opportunities. This role provides the chance to make a lasting impact within a dynamic, collaborative, progressive, and high-performing team. There are opportunities for challenging work and to take on progressively greater accountabilities. Flexible work arrangements may be available.