Personal Support Worker - City of Ottawa, Ottawa

Key duties

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. You are responsible for supporting total resident care, according to a Resident Care Plan, ensuring residents' optimal functioning and well-being in a supportive, therapeutic environment, with an emphasis on resident safety and engagement.

• Resident hygiene, optimal functioning, well-being, feeding, elimination
• Health Care Aide routines and practices in a long-term care setting
• Infection prevention and control guidelines
• Transfer and positioning techniques of residents
• Rehabilitation and palliative care approaches
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
• Follow resident care plan and carry out activities as directed
• Report resident needs through observation of physical and mental condition/behaviour
• Follow safety procedures to maintain a safe and clean environment

What you'll bring

Candidates must meet specific educational, knowledge, and competency requirements to qualify for these customer service jobs Ottawa residents rely on within our long-term care facilities.

• Completion of a Personal Support Worker certificate program meeting the standards established in the Fixing Long-Term Care Act
• Clinical Practicum hours within the Personal Support Worker program consisting of a minimum of 140 hours as practical experience, preferably with clinic experience in a geriatric or long term care setting
• Combined class and practical experience totaling 600 hours in duration
• Effective team member who is respectful and caring to residents
• Ability to communicate with cognitively impaired residents, and their families
• Skills to organize and prioritize workload and manage time effectively
• Good interpersonal and communications skills
• Ability to meet the physical demands of the job
• Self-motivated with a positive attitude towards older persons
• Demonstrates respect for resident choice, privacy and confidentiality
• Reliable, punctual, flexible, adaptable, and tactful

The team

Joining City of Ottawa careers means becoming part of a diverse and inclusive workplace that adheres to the Canadian Human Rights Act and the Ontario Human Rights Code. Various language requirements apply across locations, requiring English only, French only, or bilingual competencies.

Benefits

These positions operate under CUPE 503 - In/Out/LTC Shift affiliation, offering competitive hourly pay rates along with organizational support such as workplace accommodations upon request during all parts of the hiring process.