Patient Registration Clerk - Halton Healthcare, Milton

The opportunity

Halton Healthcare is seeking a dedicated Patient Registration Clerk to join their team in Milton. This administration role involves managing patient intake, healthcare coverage, and hospital records in a dynamic health care environment. Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify their mission, vision, and values of accountability, respect, and compassion.

Skills and experience

Candidates must meet specific professional and educational requirements to qualify for this healthcare position:

• A minimum of 2 years of experience working in a similar capacity in a health care environment required or Medical Office Administration diploma from a recognized college
• Successful completion of medical terminology course required
• Advanced keyboarding and extremely accurate data entry skills required
• Minimum of 30 wpm typing speed required
• Must have experience using Microsoft Office applications including Outlook and Word
• Accurate spelling is required
• HICA (Health Information-Certified Associates) professional designation is an asset
• Able to work with minimal supervision and to prioritize work
• Demonstrated excellent interpersonal and organizational skills
• Demonstrated customer service skills and the ability to diplomatically respond to physicians, staff and family inquiries in a demanding work environment
• Must be able to meet the physical demands of the position which involves frequent sitting, standing and reaching
• Satisfactory employment and attendance record required

Responsibilities

The Patient Registration Clerk will perform varied daily tasks to support hospital staff and patients:

• Registers patients using Meditech software
• Validates healthcare coverage
• Acquires required information and payment method for uninsured patients and accurately enters all required data
• Creates and closes treatment records
• Answers telephone
• Deals with inquiries from the public, family and hospital staff
• Completes various clerical tasks/audits as required
• Admits patients following established protocols and collaboration with nursing unit staff regarding bed allocation
• Works with accommodation staff to reassign beds as necessitated through preferred accommodations
• Acquires appropriate insurance information and required signatures from patient or family members
• Manages bill payment amounts and receipts for patients
• Other related duties as required

Benefits and workplace policies

Halton Healthcare provides an inclusive workplace environment and enforces specific health and safety guidelines for all new hires:

• Equal opportunity employer committed to integrating diversity, equity and inclusion throughout operations, policies, and culture
• Commitment to providing accommodations for applicants with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code
• Pre-employment medical clearance by the Health, Safety and Wellness team prior to the start date, including proof of immunity for certain diseases under the Ontario Public Hospitals Act
• Full compliance with the organization's Vaccination Policy as a condition of employment, requiring proof of vaccination or a documented medical exemption