Patient Care Manager - Halton Healthcare, Halton Hills

The opportunity

Reporting directly to the Director of the Emergency Program at Halton Healthcare, the GH Emergency Department Patient Care Manager works in collaboration with the ED leadership team, the GH Chief of the ED, the GH ED Professional Practice Clinician, and Clinical Resource Nurses to implement clinical program priorities, oversee daily operations, and guide the professional practice of the Emergency Department. This Manager will also oversee Ambulatory Clinics at Georgetown Hospital. As an inspiring leader, you will create a work environment that promotes collaborative teamwork and an exemplary patient and family experience, driving Halton Healthcare jobs forward in healthcare administration.

Key duties

In this leadership position within healthcare, you will be responsible for a wide range of operational and clinical activities including:

• Overseeing daily operations and safe, quality of care for the Emergency Department
• Planning, implementing and evaluating activities related to the provision of high quality patient and family centered care services and programs
• Selecting, hiring and developing staff while maintaining fiscal accountability
• Working collaboratively with the ED team and maintaining relationships with internal, cross-site and external stakeholders
• Collaborating with inpatient and support service managers to identify and develop process improvement strategies with a goal of system optimization
• Supporting partnerships with EMS, Police, other community partners, and the MH-LHIN

What you'll bring

To qualify for these careers in Halton Hills, candidates must meet specific professional and educational standards:

• Bachelor of Nursing Degree
• Current registration with the College of Nurses of Ontario
• Masters prepared or evidence of substantial completion preferred
• A minimum of 3 years of progressive leadership in a similar hospital environment
• Emergency Department clinical experience preferred
• Excellent leadership skills
• Excellent computer skills including proficiency with Microsoft Office applications including Word, Excel and PowerPoint
• Excellent human resource management skills including recruitment and retention of staff
• Excellent budgeting and financial management skills including a demonstrated ability to forecast plan and monitor the operating and capital equipment budget
• Demonstrated commitment to continuing education
• Demonstrated ability to motivate and inspire others towards professional excellence
• Superior verbal and written communication skills
• Demonstrated change management skills
• Excellent customer service skills
• Demonstrated ability to foster team building
• Demonstrated ability to create and sustain trust with peer leaders and health system partners
• Strong conflict resolution skills
• Patient and family engagement approach
• Self-directed, courageous with demonstrated embodiment of Halton Healthcare core values
• Satisfactory employment and attendance record required

Why you'll love it here

Halton Healthcare is an equal opportunity employer committed to integrating diversity, equity, and inclusion throughout our operations, policies, and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality, and patient satisfaction as we are, we encourage you to explore administration jobs Halton Hills and submit your application today.