Overnight Freight Associate - Home Depot, Grande Prairie

About the role

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you are also naturally curious and eager to keep learning, consider starting or growing your career with us through Home Depot careers. Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand.

In addition, most Freight Team Associates operate reach trucks, forklifts, and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully pack them to ensure that products do not get damaged, and accurately label and place orders into specified holding areas.

Who we're looking for

Candidates should display strong competencies in action-oriented tasks, effective communication, customer focus, and driving results, backed by solid interpersonal and organizational skills.

• Highschool Diploma or Equivalent
• 1 to 2 years Retail or Distribution experience an asset
• Knowledge of operating reach trucks, forklifts and order picker machines an asset
• Ability to work a flexible schedule that includes overnight shift and may include evening and weekends

Responsibilities

Handling Merchandise:

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (E.G., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction:

• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security:

• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensure customers are able to move through the aisles easily and safely.
• Follows all Safety and Loss Prevention Policies and Procedures.