OMNI Customer Fulfilment Associate, Alma, QC

About the Role

Working as an OMNI Customer Fulfilment Associate at Walmart Canada offers a great opportunity to develop skills in the retail industry. This role involves picking, packing, and dispensing online orders, ensuring high-quality standards and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are seeking an exciting job in customer service or retail, this position may be an excellent fit for you.

The minimum rate of pay for this position starts from $18.75.

Your Responsibilities

You will efficiently pick and assemble orders from various temperature areas with great care and quality in mind, ensuring on-time delivery to customers. This includes packing orders with attention to detail, distinguishing between similar named products, verifying exact quantities, and checking correct product codes.

Ensuring products picked are of the highest quality, such as no damaged items and the freshest selection, is crucial. You will correctly document and label all orders by interpreting and understanding documentation like pick slips, packaging details, and shipping labels. Optimising tote fill by packing orders in a space-efficient manner while maintaining product quality standards is also expected.

You will balance fulfilment responsibilities with customer interaction, offering service and supporting issues to resolution. Strict adherence to safety and food hygiene standards is required, including maintaining a clean work area, immediately cleaning spills, and ensuring all totes are clean before packing. Operating material handling equipment safely and completing all pre-inspection checks before use are essential. You will also exhibit behaviours that support the organisation’s mission and core values.

Participation in continuous improvement initiatives is encouraged, by suggesting changes related to operational procedures, productivity standards, customer satisfaction, safety, working conditions, and quality standards. You will demonstrate flexibility in completing and adjusting to work assignments based on customer requests and daily delivery schedules.

What You'll Bring

Candidates must be 16 years of age or older. No other minimum or preferred qualifications are listed for this position.