Manager, Sales Compliance - DoorDash, Vancouver

Position summary

Explore DoorDash jobs and advance your career with DoorDash careers in technology. The Sales Compliance team ensures revenue assurance and designs effective order-to-cash compliance and controls across DoorDash’s and Deliveroo’s Merchant organization. As part of the larger Sales Strategy & Operations team, this group builds the foundation to achieve the best platform selection and grow revenues across all business lines.

We are seeking a Manager, Sales Compliance to build the vision and roadmap for DoorDash and Deliveroo’s Merchant revenue assurance program. This hybrid role reports to the Senior Manager, Sales Compliance and is based in Vancouver, Canada.

What you'll do

In this exciting opportunity among technology jobs Vancouver, you will oversee key revenue-related SOX controls, supervise contract-to-system-to-charge reconciliations, and partner cross-functionally with product, engineering, accounting, legal, and audit teams.

• Own the end-to-end effectiveness of key SOX revenue controls, holding the program to the standard of 100% of merchants charged correctly, 100% of the time
• Be accountable for the effectiveness of contract to system to delivery-level charge reconciliations, reviewing and challenging outputs to ensure accuracy, identify trends and assess risk areas
• Drive the shift toward automation, validating DoorDash’s contract source of truth, automated reconciliations and anomaly detection
• Provide oversight on commission rate changes and new merchant onboardings, ensuring adherence to established controls and policies
• Guide investigations into mismatches, including reviewing root cause analysis, validating exposure assessments, and ensuring timely remediation
• Oversee refunds, corrections, and rep outreach at scale, defining correction strategies that resolve exposure while protecting the merchant relationship
• Partner with Engineering and cross-functional teams to build and enhance reconciliation data views, scripts, and SOPs, improving control efficiency and enabling scalable execution by junior team members
• Own audit-ready documentation, with clear support for control conclusions and reviewer sign-off standards
• Drive expansion of control scope to additional geographies and product areas, including defining approach, risks, and developing a scalable reconciliation framework
• Identify systemic control gaps and recommend scalable process improvements
• Synthesize and present control outcomes, key risks, and insights to Sales leadership, Engineering and Internal Audit

Skills and experience

To qualify for these DoorDash jobs in Vancouver, applicants should possess the following background and expertise:

• 7+ years of experience in external audit (Big 4 preferred), internal audit, or SOX compliance
• Experience testing or operating revenue-related controls
• Understanding of revenue recognition and order-to-cash processes
• High proficiency in Excel and comfort working with large datasets
• Experience partnering with data teams
• Strong attention to detail and enjoyment in investigating data discrepancies
• Comfort owning a recurring control and interacting directly with auditors
• Organized, process-driven approach, thriving in a controlled environment
• Fluency in AI tools and concepts, with the ability to identify and deploy AI-forward solutions to improve efficiency, controls, and insights

Perks and benefits

DoorDash offers a comprehensive compensation and rewards structure to support overall well-being:

• Base salary range from $121,000 to $151,500 CAD, localized according to employee work location
• Opportunities for equity grants
• Paid time off, paid parental leave, wellness benefits, and paid holidays
• Medical, dental, and vision benefits for full-time employees
• Disability and basic life insurance
• An RRSP including an employer match
• A mental health program